August 2021: A Hunt-Sturman, Mercy Health

Managing the healthcare challenge of COVID-19.

Date & Time: Tuesday 10 August 2021 at 12:00pm 

PLEASE NOTE: ONLINE ZOOM MEETING:

Speaker: Alison Hunt-Sturman, Group Manager, WHS, Mercy Health Australia

Topic: Living through COVID-19 in healthcare and aged care

When the Covid-19 crisis arrived, organisations everywhere were hit with a massive task without warning and precedent. The healthcare industry faced significant challenges in managing and implementing new and complex requirements.
Alison Hunt-Sturman, Group Manager, WHS, at Mercy Health Australia, presented a compelling account of what happened across the healthcare industry as well as within her organisation. Mercy Health manages four public hospitals, 30 aged care homes, in-patient and outpatient mental health services, and home care services around Australia.
“We are serving some of the most vulnerable members of the community. We couldn’t just shut down,” said Alison. In addition to the many thousands of clients in its care, Mercy Health has a workforce of 9,000 people.
There was a great deal for Alison's team and other sections to care about, learn, plan, organise and manage carefully to ensure everything was kept functioning safely, all the while dealing with the impact of the unknowns. Alison discussed the issues they faced, how it affected their operations and people, and how they responded.

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