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New Thoughts
on the Role of
Ergonomics
CSG September 2023 speaker: David Caple: New thoughts on the role of ergonomics

New thoughts on the role of ergonomics

Presentation by: Professor David Caple AM, Professor David Caple AM, Centre for Ergonomics & Human Factors, La Trobe University; David Caple & Associates

CSG event video now available (members only)
Presentation package now available (members only)

On 12 September Professor David Caple AM shared some of the key issues and new findings from two international conferences he had just attended.

The question of what systems performance is and how it can be achieved was the subject of a number of sessions at the July conference of Organizational Design and Management in Bordeaux, France.

David outlined insights from this conference on how ergonomics can adapt to improve wellbeing and systems performance across multiple industries. The conference’s aim was to provide ‘insights, revelations and recommendations’ on the role of ergonomics.

Australia’s approach to prevention of manual handling injuries was under the spotlight at the Human Factors and Ergonomics Malaysia conference in August. It included a comparative review of Australian and Malaysian approaches.

David Caple gave a presentation there on the subject of 'Sustainable ergonomics interventions to MSD risks in industries'. He outlined some successful programs in different industries in Australia and shared those with us as well.

The presenter:

Professor David Caple AM is a leading figure in occupational health and safety here and overseas, and has led his ergonomics practitioner company in Australia since 1985. He is a Certified Professional Ergonomist (CPE) in Australia, UK, and USA. He has advised a wide range of businesses, industry groups and public sector organisations and worked with Australian and overseas governments on work health and safety strategy. He was involved in the development of legislation relating to the prevention of MSD for the Australian government and led multiple industry-based MSD prevention projects. David was the 16th President of the International Ergonomics Association (IEA) 2006-2009 and represented the IEA at conferences and meetings in 30 countries. He is currently an OHS consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University.

 
Facing
Customer
Aggression
CSG July 2023 speaker: Amy Lynes: Facing a rise in customer aggression

Facing a rise in customer aggression

Presentation by: Amy Lynes, Senior Workplace Relations Consultant, National Retail Association

CSG event video now available (members only)
Presentation package now available (members only)

Retail workers are currently confronted by a trend of rising bad behaviour from customers, manifest as frustration, anti-social behaviour and aggression, which is affecting employees’ workplace safety and wellbeing.

This issue was discussed in a presentation on 11 July by Amy Lynes, Senior Workplace Relations Consultant with the National Retail Association (NRA). She spoke about the impact of customer aggression on frontline retail employees, both in large retailers and small local businesses.

The industry is focused on how to manage this trend, alongside other workplace health and safety obligations, including controlling psychosocial risks and proactively preventing sexual harassment, to keep their employees safe and properly supported.

Amy said the NRA has seen a huge increase in demand from their members for training courses on dealing with aggressive customers, as well as members accessing their guides on topics such as preventing workplace sexual harassment.

Her presentation was followed by questions and discussion.

The presenter:

Amy Lynes joined the National Retail Association (NRA) in 2022, where she is a Senior Workplace Relations Consultant. NRA is a not-for-profit peak industry body that represents the interests of over 40,000 shop fronts across Australia. Prior to that Amy, who has a law degree, led a Human Resources team for over a decade with a national retail and manufacturing business. This included overseeing areas such as learning and development, industrial relations and work health and safety.

 
Victorian
Tunnelling
Centre Tour
The Victorian Tunnelling Centre (VTC) at Holmesglen Institute’s Drummond Street campus in Chadstone

Site Visit: Victorian Tunnelling Centre

Presentation by: Holmesglen Institute , Drummond Street campus, Chadstone

Presentation package now available (members only)

The Victorian Tunnelling Centre (VTC) at Holmesglen Institute’s Drummond Street campus in Chadstone offers specialist training to workers in the construction and operation of a variety of tunnels including rail, road, and utilities tunnels.

Central Safety Group was given a tour of this unique facility on Wednesday 14 June 2023.  The facility includes a replica mined tunnel and a replica rail/Tunnel Boring Machine tunnel similar to the Metro Tunnel, with a full-height entrance, two multi-purpose engineering workrooms and training facilities, including tunnel shaft and concrete lining spray simulators, as well as augmented and virtual reality experiences. A cutterhead, a refuge chamber and the only four-motion bridge and gantry crane located in a TAFE also form part of the facility.

The Australian-first tunnelling training centre is training thousands of workers as part of the Victorian Government's rail projects.Tours are designed to raise awareness of what it is like to work in tunnel construction and tunnel operations, and are led by industry experts with extensive knowledge in civil and tunnelling construction and operations, and virtual and augmented reality.​

 
HSRs -
Partners
in safety
CSG May 2023 speaker: Mike Craig: HSRs - partners in safety

HSRs - Partners in safety

Presentation by: Mike Craig, HSR Support Officer, WorkSafe Victoria

CSG event video now available (members only)
Presentation package now available (members only)

Health And Safety Representatives (HSRs), elected to represent their fellow employees, along with workplace Health and Safety Committees can make an important difference to workplace safety culture and outcomes.
Mike Craig, Health and Safety Representative Support Officer with WorkSafe Victoria, discussed how Safety Managers can assist in making these workplace safety roles and relationships as productive and constructive as possible in a lunchtime CSG presentation on 9 May.
Mike spoke about his role, which includes training, coaching and providing OHS legislative advice to Victorian HSRs as well as liaising and networking with a wide range of stakeholders.
Working inside a wide variety of workplaces, Mike witnesses the positive difference in safety outcomes from good collaboration and consultation between those representing the employers and those representing the employees.
His talk was followed by questions and discussion.

The presenter:

Mike Craig has had over 13 years’ experience in the area of health and safety as a manager, HSR and safety professional dealing with workplace health and safety matters. He joined WorkSafe Victoria four years ago, and prior to that his work included roles with Medibank, Origin Energy and Telstra.

 
Designing a
Sustainable
Workplace
CSG April 2023 speaker: Rosie O'Halloran: Green ergonomics

Green ergonomics: Designing a sustainable workplace

Presentation by: Rosie O’Halloran, Ergonomist, University of Melbourne

CSG event video now available (members only)
Presentation package now available (members only)

How do you gain a green star rating for ergonomic design? We learned what’s involved from Rosie O’Halloran, an award-winning Human Factors and Ergonomics practitioner, in her presentation to Central Safety Group on Tuesday 4 April.

She presented a methodology she developed for evaluating and certifying the interior of buildings with a green star rating credit for ergonomic design. Following her success with this at the University of Melbourne, Rosie won the 2022 University Safety Association’s Safety Professional of the Year award.

Rosie said incorporating ergonomics and human factors principles and practice into the interior design of buildings comes down to three fundamental principles, and stakeholder engagement is key to getting it right. The outcome is work spaces that promote physical well-being and perceived environmental comfort.

Rosie explained that, while the green star ergonomics credit rating for interior design requires certification by a Certified Professional Ergonomist, her method offers a verified, quality benchmark that can be used with confidence by all safety personnel.

The rating is awarded by the Green Building Council of Australia for interior design that meets selected ergonomic criteria. It is given in recognition of the substantial health benefits afforded by designing spaces and interfaces that provide optimum user comfort, safety and wellbeing and prevent or limit the risk of illness or injury.

The presenter:

Rosie O’Halloran is a Certified Professional Ergonomist with over 35 years’ experience in the field as a Human Factors and Ergonomics (HFE) practitioner. She is employed in a part-time capacity at the University of Melbourne as well as working privately as an HFE consultant. Rosie has extensive experience in HFE across a broad range of industries. A focus of her work is designing workplace environments, systems and tasks to match the capabilities, needs and limitations of people, with the goal of maximising health, safety, wellbeing, productivity and satisfaction.

 
The hot
topics of
OHS today
CSG March 2023 speaker: Kevin Jones: The hot topics of OHS today

The hot topics of OHS today

Presentation by: Kevin Jones, Editor, SafetAtWorkBlog

CSG event video now available (members only)
Presentation package now available (members only)

Some of the latest books on workplace OHS were discussed by Kevin Jones in a lunchtime presentation on Wednesday 15 March. Attendees learned about what’s new, what’s getting attention, and some of the fastest growing trends in OHS.
Kevin is internationally recognised for his commentary and analysis on safety-related matters and is involved in different areas of safety.
Some of the hot topics discussed were burnout, mental health, professional services, working hours, systems thinking and more.
The talk was followed by a question and discussion session.

The presenter:

Kevin Jones is currently a Senior Health and Safety Advisor and has been involved as a consultant and advisor in a wide range of OHS projects. For the past 15 years he has provided news, commentary and opinion on workplace health and safety in his popular award-winning SafetyAtWorkBlog (safetyatworkblog.com). He is a Life Member of CSG.

 
Recruiting &
Retaining
OHS Staff
CSG February 2023 speaker: Helen O'Keefe: Recruiting and retaining OHS staff

Recruiting and retaining OHS staff in an inflated job market

Presentation by: Helen O'Keefe, Director, HOK Talent Solutions

CSG event video now available (members only)
Presentation package now available (members only)

Like many areas of the current job scene, employers looking for quality OHS professionals are finding themselves in an inflated job market, where there are more roles available than suitable applicants.

So what’s required to attract and retain OHS talent when good candidates are spoilt for choice? What do you need to be doing differently? Some useful advice was offered by Helen O’Keefe, who runs a leading national health & safety executive search agency, at a presentation for CSG on Tuesday 14 February.

Helen spoke about the current OHS job market, giving tips for both job seekers and employers looking to recruit. She also discussed post-pandemic changes in OHS roles and where she sees new trends emerging.

The presentation was followed by a discussion with attendees.

The presenter:

Helen O’Keefe is the founder of HOK Talent Solutions, which specialises in national HSE recruitment. Helen has a passion for the health and safety industry, and had been working in recruitment for this sector before founding her own agency in 2015. Prior to this, her background includes working as National Recruitment Manager for the Australian Red Cross, and as an HR consultant with pharmaceutical company GSK.

 
5 Top Tips for
Successful
Auditing
CSG November 2022 speaker: Ross Macfarlane: 5 top tips for successful auditing

Five top tips for successful auditing

Presentation by: Ross Macfarlane, Director, RM The Risk Manager

CSG event video now available (members only)
Presentation package now available (members only)

Ross Macfarlane has extensive experience conducting successful OHS audits for a wide range of companies and organisations. Since 2008 he has conducted over 1,000 audits and has an audit log of over 1,350 days. Based on this wealth of experience, Ross shared his top 5 tips for a successful audit program in a lunchtime Zoom talk on 8 November.

Ross discussed how to develop and implement an audit schedule based on risk and then how to plan and prepare for the audit itself. Other topics covered were: putting auditees at ease during interviews, the rules of evidence, and strategies for corrective actions that actually work.

The presenter:

Ross Macfarlane is a highly experienced consultant and auditor who has conducted external and internal audits for a number of JAS-ANZ accredited certification bodies. Ross has assisted many organisations achieve and maintain certification to occupational health and safety, environment and quality management standards. He has also assisted them whilst undergoing internal and external audits, and has helped them to improve their safety performance and business effectiveness. Prior to forming his own business RM The Risk Manager, Ross spent 14 years with Castrol and BP in roles that included HSSEQ Manager, and Project and Plant manager. He has a Bachelor of Applied Science from Melbourne University, and other qualifications including a Diploma of OHS and SAI Global courses in auditing.

 
CSG
60th
Celebration
CSG October 2022 Hosted by: David Caple AM. Speakers: Dr Narelle Beer, ED WorkSafe Victoria and Barry Naismith

CSG 60th Anniversary Celebration Lunch

Presenters:

    Dr Narelle Beer, Executive Director, Health and Safety, WorkSafe Victoria
    Barry Naismith, Director, OHS Intros

CSG event video now available (members only)
Presentation package now available (members only)

For those who missed it, or others who would like to re-live this special occasion, we have produced a memorable package. There were a few technical challenges on the day, including our original plan for filming the speakers. However, our wonderful secretary Heather Turner saved the day by filming it with her phone and, while it will not be nominated for an Academy Award, it certainly captures the atmosphere well.

There were so many highlights of the day, not least of which was having David Caple AM as MC for the event. He features at the beginning of the video, along with President Nan Austin.

We were honoured to have Dr Narelle Beer from WorkSafe Victoria attend and give the keynote address. She had some very interesting things to say about future developments in OHS in Victoria. The transcript of her speech is available as part of this package. We also welcomed Narelle's commitment on behalf of WorkSafe Victoria to maintaining ties with our group.

Barry Naismith was our second speaker and gave a fascinating overview of the history of OHS in Victoria; his presentation slides are also included. Finally, our longest-serving president, Ollie Matthews, was honoured for his 22 years of service to the group (1998-2022).

A photo gallery of the event completes our package. (Members, go to Event video description and click on the photo-video icon, 1st icon shown, to view the Photo gallery.)

The presenter:

Narelle Beer commenced her role with WorkSafe Victoria in November 2021. It has enabled her to focus on enhancing workplace safety and embedding harm reduction processes, opportunities and strategies through engagement, education, compliance and enforcement. Prior to that, Narelle spent more than 35 years serving the community: 5 years as Assistant Commissioner, Regional and Remote Operations, with the Northern Territory Police, preceded by 30 years as a member of Victoria Police. Narelle has worked in criminal, corruption and collision investigations, education and in corporate/policy departments. She has managed and led a number of taskforces into corruption within Victoria Police. Narelle has undertaken extensive postgraduate study and been awarded a number of scholarships, which have enabled her to travel widely. This includes a Churchill Fellowship in 2013 to undertake specialist training in integrity testing and corruption investigations in the UK and USA. In 2008, Narelle was awarded the Vincent Fairfax Fellowship for Ethical Leadership.

The presenter:

Barry Naismith spent more than 14 years with the Victorian WorkCover Authority before working independently as an OHS consultant. This currently includes working with Uniting Victoria on a program to reduce the impact of work harms on the community. Barry has qualifications in science from Melbourne University and media studies from RMIT as well as practical qualifications in OHS/HSR. He has worked previously as a journalist and editor.

 
Small Companies
with High
Risks
CSG September 2022 speaker: Ben Thomson: Small Companies with High Risks

When a company is small and risks are high

Presentation by: Ben Thomson, Safety Manager, Flight Academy Australia (FAA)

CSG event video now available (members only)
Presentation package now available (members only)

Aviation demands particularly sound safety management systems and behaviours. Ben Thomson, Safety Manager for Flight Academy Australia (FAA), a light aircraft pilot training business, faces special challenges with instructors and students from a wide range of backgrounds.

In a zoom talk to Central Safety Group on 13 September, Ben discussed his approach and actions that could be applied equally to other small companies wanting to refresh and strengthen their safety management systems.

Ben found it was important to customise and go beyond the safety templates provided by CASA (Civil Aviation Safety Authority), thereby creating safety management systems with performance indicators and responses tailored to his workplace. “We’ve changed the way we look at safety – we’re now more action-oriented and proactive,” he explained. “For example, teaching people to report incidents that they’d otherwise regard as routine. This is giving me useful data to measure what’s working.”

He also spoke about a range of OHS issues that can be problematic for small businesses, including the loss of ‘safety corporate memory’ when people leave.

The presenter:

Ben Thomson has been an aviation safety manager for the last four years and a flight instructor since 2015. He holds a Commercial Pilot License, Multi-engine Aeroplane Rating, Instrument Rating and Flight Instructor Rating, with training approvals for airline cadet training. He has trained a wide variety of students from basic flight sequences to airline cadet training in multi-engine aircraft. His role includes developing company safety policy and objectives, developing and monitoring safety performance objectives, managing aviation fatigue management and safety management systems, and investigating incidents. He is also involved in the writing of aviation operations manuals and flight training syllabi. Prior to becoming a pilot, Ben worked as a public servant, including as a data analyst for the Australian Bureau of Statistics, and in the Planning Decisions Unit for the Greater London Authority.

 
 

Next Event

 

Changing
OHS Culture
in Construction

CSG October 2023 event - Distinguished Professor Helen Lingard, Director, Construction Work Health and Safety Research, RMIT University - Changing OHS culture in construction


Changing OHS culture in construction

Presented by: Distinguished Professor Helen Lingard, Director, Construction Work Health and Safety Research, RMIT University
Event: CSG Hybrid Lunchtime Presentation -via zoom or in person

Date: Tuesday 10 October 2023, noon
Non-Members welcome to attend

Changing OHS culture in construction
In the past the construction industry has been known for being resistant to improvements affecting worker safety and wellbeing. However, the situation is now changing, according to Professor Helen Lingard, a leading expert in construction safety, whose research over the years has been widely translated into improved work health and safety policy and practice in the construction industry.
This will be the topic of Professor Lingard’s lunchtime presentation to Central Safety Group on Tuesday 10 October. Helen will discuss some of the main health and safety issues affecting workers in the construction industry, and changes in practices and culture that are now making a difference. This will include some of her work on the effect of long and non-standard work hours on workers' health and wellbeing.
Her presentation will be followed by questions and discussion.

About the Speaker:

Helen Lingard is a Distinguished Professor of Construction Management in the School of Property, Construction and Project Management at RMIT University, Melbourne. She has a PhD in construction safety, and has been with RMIT for 15 years.
Having started her career working for a contracting organisation in the civil engineering sector, Helen has undertaken extensive applied research in the areas of workplace safety and workers’ health and wellbeing in the construction industry. Helen has also provided consulting services in the infrastructure, telecommunications and mining sectors.
Helen has authored or co-authored numerous papers and books. Her most recent book is Work, Health and Wellbeing in the Construction Industry , with co-author Michelle Turner, which was published in May 2023.

Date: Tuesday 10 October 2023
Time: 12:00pm to 1:00pm
Where: Regus Yarra Room, 50th floor, 120 Collins Street, Melbourne (Important: Current building works mean you need to enter the building from Little Collins Street. It is well signposted.)
How: In person or online via Zoom -the link will be sent out on the afternoon of Monday 9 October
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 9 October 2023. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $80.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 9 October.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252
The Zoom event link will be emailed on the afternoon of Monday 9 October 2023.

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