July 2023: Amy Lynes

Amy Lynes

Date & Time: Tuesday 11 July 2023, noon

CSG Hybrid Lunchtime Presentation -via zoom or in person

Speaker: Amy Lynes, Senior Workplace Relations Consultant, National Retail Association

Topic: Facing a rise in customer aggression

Retail workers are currently confronted by a trend of rising bad behaviour from customers, manifest as frustration, anti-social behaviour and aggression, which is affecting employees’ workplace safety and wellbeing.

This issue will be discussed in a presentation on 11 July by Amy Lynes, Senior Workplace Relations Consultant with the National Retail Association (NRA).....read more

Note: RSVP by close of business Monday 8 May 2023.  When booking, please ensure you select the July Event from the dropdown list (shaded orange), to RSVP.

RSVP Here

 
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