Amy Lynes
Date & Time: Tuesday 11 July 2023, noon
CSG Hybrid Lunchtime Presentation -via zoom or in person
Speaker: Amy Lynes, Senior Workplace Relations Consultant, National Retail Association
Topic: Facing a rise in customer aggression
Retail workers are currently confronted by a trend of rising bad behaviour from customers, manifest as frustration, anti-social behaviour and aggression, which is affecting employees’ workplace safety and wellbeing.
This issue will be discussed in a presentation on 11 July by Amy Lynes, Senior Workplace Relations Consultant with the National Retail Association (NRA).....read more
Note: RSVP by close of business Monday 8 May 2023. When booking, please ensure you select the July Event from the dropdown list (shaded orange), to RSVP.
