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Showing 'July 2010: Occupational violence – what is happening in the workplaces that interface with the public?'.
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Occupational
Violence
CSG July 2010 Presenter: Professor David Caple,  OHS Consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University, David Caple & Associates

Occupational violence – what is happening in the workplaces that interface with the public?

Presentation by: Professor David Caple, OHS Consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University, David Caple & Associates

Presentation package now available (members only)

Occupational violence is a major OHS risk in a number of occupations where staff interfaces with the public. These include corrective services, hospitals, banks and disability services. At Central Safety Group's meeting on 13 July 2010, Professor David Caple discussed this growing problem and the circumstances in which it can occur.
He also spoke in detail about interventions, primarily in relation to workplace design. To illustrate this, he shared a range of such interventions from a project he undertook with the Department of Justice in their Justice Service Centres. Finally, he outlined some strategies to support staff should a violent incident occur.

The presenter:

Professor David Caple, who has a background as an ergonomist, has been a leading figure in occupational health and safety in Australia for many years. He has advised a wide range of businesses, industry groups and public sector organisations and worked with Australian and overseas governments on work health and safety strategy. He is an OHS consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University.

 
 

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OHS
and Social
Sustainability

CSG September 2022 Zoom event - Presenter: Ben Thomson, Safety Manager, Flight Academy Australia


Small Companies with High Risks

Presented by Presented by Ben Thomson, Safety Manager, Flight Academy Australia

Tuesday 13 September 2022, noon
CSG Zoom Lunchtime Presentation
Non-Members welcome to attend

When a company is small and risks are high
Aviation demands particularly sound safety management systems and behaviours. Ben Thomson, Safety Manager for Flight Academy Australia (FAA), a light aircraft pilot training business, faces special challenges with instructors and students from a wide range of backgrounds.
In a Zoom talk on 13 September, Ben will discuss his approach and actions that could be applied equally to other small companies wanting to refresh and strengthen their safety management systems.
Ben found it was important to customise and go beyond the safety templates provided by CASA (Civil Aviation Safety Authority), thereby creating safety management systems with performance indicators and responses tailored to his workplace.
“We’ve changed the way we look at safety – we’re now more action-oriented and proactive,” he explains. “For example, teaching people to report incidents that they’d otherwise regard as routine. This is giving me useful data to measure what’s working.”
He will also talk about a range of OHS issues that can be problematic for small businesses, including the loss of ‘safety corporate memory’ when people leave.

About the Speaker:

Ben Thomson has been an aviation safety manager for the last four years and a flight instructor since 2015. He holds a Commercial Pilot License, Multi-engine Aeroplane Rating, Instrument Rating and Flight Instructor Rating, with training approvals for airline cadet training.
He has trained a wide variety of students from basic flight sequences to airline cadet training in multi-engine aircraft. His role includes developing company safety policy and objectives, developing and monitoring safety performance objectives, managing aviation fatigue management and safety management systems, and investigating incidents. He is also involved in the writing of aviation operations manuals and flight training syllabi.
Prior to becoming a pilot, Ben worked as a public servant, including as a data analyst for the Australian Bureau of Statistics, and in the Planning Decisions Unit for the Greater London Authority.

Date: Tuesday 13 September 2022
Time: 12:00pm to 1:00pm
How: Online via Zoom.
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
[Individual membership fee: $75. In 2022 this includes a free 12-month subscription to Kevin Jones' SafetyatWorkBlog valued at $250]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: COB Monday 12 September 2022.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
The Zoom event link will be emailed upon confirmation of payment.

Don’t forget to put every second Tuesday from February to December in your Calendar!

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