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Showing 'June 2016: Workplace aggression – prevention and management'.
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Workplace
Aggression
CSG July 2016 Presenter: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Workplace aggression – prevention and management

Presentation by: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Presentation package now available (members only)

Workplace aggression, or occupational violence, is an issue today for many organisations that deal with the public.
Tiffany Plummer discussed the problem and strategies to help prevent and manage it at Central Safety Group's meeting on the 14th June, 2016.
She is responsible for programs at St Vincent's to train employees in aggression prevention and management strategies, and investigates critical incidents of aggression.
Tiffany also runs programs to help strengthen the resilience of hospital employees. There is an increasing call for such programs as healthcare workers and other service providers today deal with a decline in civility by the public.
St Vincent’s Hospital has been a pioneer in strategies for dealing with occupational violence for 20 years, and Tiffany’ current role was created in 2010.

The presenter:

In addition to her role as Aggression Coordinator Tiffany is also coordinator of St Vincent's Hospital’s successful Star Program for peer-to-peer support. This program provides employees with trained colleagues to help them deal with stress in the workplace. They are available 24 hours a day to offer one-on-one support to workmates experiencing stressful events, provide information and referrals and facilitate team debriefing sessions e.g. after the death of a patient. Tiffany has been with St Vincent’s Hospital for 27 years, working as an Emergency Care nurse before moving to the OHS department.

 
 

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What makes a
Great OHS
Executive

CSG February 2026 event - Presenter Helen O'Keefe, Director, HOK Talent Solutions - What makes a great OHS executive


What makes a great OHS executive

Presented by: Helen O'Keefe, Director, HOK Talent Solutions
Topic: What makes a great OHS executive

How: CSG Lunchtime Presentation - via zoom or in person

Date: Tuesday 10 February 2026, noon
Non-Members welcome to attend

What makes a great OHS executivet
What truly differentiates top candidates in today’s current employment climate? Expert in health & safety recruitment, Helen O’Keefe, will give a presentation on 10 February to Central Safety Group that delves deeply into the critical factors driving recruitment decisions for senior HSW roles.
Helen will begin by discussing in-demand skill-sets. She will provide a detailed breakdown of the technical expertise and strategic capabilities that employers are actively seeking. This goes beyond foundational HSW knowledge.
Helen will also explore essential behavioural competencies, including the soft skills and leadership traits that are predominantly requested when she is recruiting HSW executives reporting to CEOs or C-Suite leaders.
Helen will conclude with an overview of the state of the HSW market in 2025. She will identify the industries that experienced the most demand for HSW talent and those that slowed down, as well as the underlying economic or regulatory factors that drove this.
A popular annual speaker for Central Safety Group, Helen’s extensive experience in the field, specialised focus and deep network, make her insights highly valued by our audience.
The presentation will be followed by the 2025 AGM for Financial Members.

About the Speaker:

Helen O’Keefe is the founder of HOK Talent Solutions, which celebrated 10 years of dedicated service to the OHS community in 2025. Operating Australia-wide, Helen manages recruitment assignments across various sectors and her passion for the health and safety industry stems from her extensive experience in the field - from both a recruitment perspective and having worked alongside OHS peers in her earlier career.
Prior to establishing HOK Talent Solutions, Helen held the position of National Recruitment Manager at the Australian Red Cross and served as an HR Manager for the pharmaceutical company Glaxo-Smith-Kline (GSK).

Date: Tuesday 10 February 2026
Time: 12:00pm to 12:30pm
Where: Regus Yarra Room, 50th floor, 120 Collins Street, Melbourne. Our thanks to Helen O'Keefe for providing the venue.
How: Online via Zoom or in person - the link will be sent out on the afternoon of the Monday preceding the event
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 9 February 2026. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $85.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 9 February.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252
The Zoom event link will be emailed on the afternoon of Monday 9 February.

Don’t forget to put every second Tuesday from February to December in your Calendar!

 

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