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Showing 'June 2016: Workplace aggression – prevention and management'.
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Workplace
Aggression
CSG July 2016 Presenter: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Workplace aggression – prevention and management

Presentation by: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Presentation package now available (members only)

Workplace aggression, or occupational violence, is an issue today for many organisations that deal with the public.
Tiffany Plummer discussed the problem and strategies to help prevent and manage it at Central Safety Group's meeting on the 14th June, 2016.
She is responsible for programs at St Vincent's to train employees in aggression prevention and management strategies, and investigates critical incidents of aggression.
Tiffany also runs programs to help strengthen the resilience of hospital employees. There is an increasing call for such programs as healthcare workers and other service providers today deal with a decline in civility by the public.
St Vincent’s Hospital has been a pioneer in strategies for dealing with occupational violence for 20 years, and Tiffany’ current role was created in 2010.

The presenter:

In addition to her role as Aggression Coordinator Tiffany is also coordinator of St Vincent's Hospital’s successful Star Program for peer-to-peer support. This program provides employees with trained colleagues to help them deal with stress in the workplace. They are available 24 hours a day to offer one-on-one support to workmates experiencing stressful events, provide information and referrals and facilitate team debriefing sessions e.g. after the death of a patient. Tiffany has been with St Vincent’s Hospital for 27 years, working as an Emergency Care nurse before moving to the OHS department.

 
 

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MSD Risks
- a New
Approach

CSG March 2026 event - Presenter Jodi Oakman, Head of the Centre for Ergonomics and Human Factors, La Trobe University - MSD risks – a new approach


MSD risks – a new approach

Presented by: Professor Jodi Oakman, Head of the Centre for Ergonomics and Human Factors, La Trobe University

How: CSG Lunchtime Presentation - via zoom only

Date: Tuesday 10 March 2026, noon
Non-Members welcome to attend

The APHIRM toolkit –a tool to manage MSDs and stress-related mental health
Musculoskeletal disorders (MSDs) account for more than 50% of workplace injuries and diseases, and are among the most expensive and prolonged work-related compensation claims. A pioneering approach to reducing MSDs and stress-related mental health has been developed by Professor Jodi Oakman and colleagues at La Trobe University.
Join us for an interactive Zoom session with Professor Oakman on 10 March exploring the APHIRM Toolkit. APHIRM stands for A Participative Hazard Identification and Risk Management and the free online toolkit guides workplaces through the process of identifying, assessing and controlling physical and psychosocial hazards (www.aphirm.org.au).
An evidence-based system, it addresses risks from both types of hazards that, Jodi says, offers a comprehensive approach for managing workplace MSDs. Significantly, it also involves the participation of workers.
The presentation will be followed by questions and a discussion session.

About the Speaker:

Jodi Oakman is a Professor and head of the Centre for Ergonomics and Human Factors at La Trobe University. Her background is a mix of industry and academia, across a range of industry sectors including health, manufacturing and logistics.
She joined the teaching staff of La Trobe University 20 years ago after working as a corporate ergonomist, initially with Ford, and then as a consultant. Her initial degree was in physiotherapy, followed by a Master’s degree in ergonomics, and a Doctorate on the influence of an organisation on employees' retirement intentions.
Her current research projects include developing a model of sustainable work to facilitate longer working lives, and using evidence to guide risk managements in organisations to reduce the risks of stress and MSDs.

Date: Tuesday 10 March 2026
Time: 12:00pm to 1:00pm
How: Online via Zoom only - the link will be sent out on the afternoon of the Monday preceding the event
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 9 March 2026. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $85.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 9 March.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252
The Zoom event link will be emailed on the afternoon of Monday 9 March.

Don’t forget to put every second Tuesday from February to December in your Calendar!

 

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