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Showing 'June 2016: Workplace aggression – prevention and management'.
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Workplace
Aggression
CSG July 2016 Presenter: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Workplace aggression – prevention and management

Presentation by: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Presentation package now available (members only)

Workplace aggression, or occupational violence, is an issue today for many organisations that deal with the public.
Tiffany Plummer discussed the problem and strategies to help prevent and manage it at Central Safety Group's meeting on the 14th June, 2016.
She is responsible for programs at St Vincent's to train employees in aggression prevention and management strategies, and investigates critical incidents of aggression.
Tiffany also runs programs to help strengthen the resilience of hospital employees. There is an increasing call for such programs as healthcare workers and other service providers today deal with a decline in civility by the public.
St Vincent’s Hospital has been a pioneer in strategies for dealing with occupational violence for 20 years, and Tiffany’ current role was created in 2010.

The presenter:

In addition to her role as Aggression Coordinator Tiffany is also coordinator of St Vincent's Hospital’s successful Star Program for peer-to-peer support. This program provides employees with trained colleagues to help them deal with stress in the workplace. They are available 24 hours a day to offer one-on-one support to workmates experiencing stressful events, provide information and referrals and facilitate team debriefing sessions e.g. after the death of a patient. Tiffany has been with St Vincent’s Hospital for 27 years, working as an Emergency Care nurse before moving to the OHS department.

 
 

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Super-
Charging
Safety

CSG April 2025 event - Catherine Itman, Safety Specialist, Safety and Property Risk team, Industry Super Property Trust (ISPT)


Super-charging safety

Presented by: Catherine Itman, Safety Specialist, Safety and Property Risk team, Industry Super Property Trust (ISPT)
Topic: Super-charging safety


How: CSG Hybrid Lunchtime Presentation -via zoom or in person

Date: Tuesday 8 April 2025, noon
Non-Members welcome to attend

Super-charging safety
Business imperatives and safety outcomes are not always compatible, but Catherine Itman will be offering a good-news story to Central Safety Group at the April lunchtime presentation.
As a safety specialist in the Safety and Property Risk team at Industry Super Property Trust (ISPT), Catherine will talk about how ISPT maintains a ‘do no harm’ investment and operating philosophy, with HSE principles integrated into all business activity.
Catherine will describe how the Safety and Property Risk team embraces opportunities to strengthen safety leadership across business functions, within a fast-paced business environment. By leading data-informed decision-making, understanding and translating business drivers into safety outcomes, and supporting change as early adopters, the team has established itself as a critical business function with respected and sought-after expertise.
Established in 1994 by some of Australia’s leading superannuation funds, ISPT has grown a national property portfolio worth over $20 billion. Catherine will explain their ‘active client’ business model, where the ISPT Safety and Property Risk team works closely with internal stakeholders and external partners to set standards and influence safety performance.

About the Speaker:

Catherine Itman has 15 years' experience in aged care and disability services and 20 years in the tertiary sector across scientific support services, research and academia.
Since November 2022, she has been working as a safety specialist with Industry Super Property Trust (ISPT). Drawing on her training as a scientist and years of teaching, she champions data-informed decisions and continual improvement.
Recognising the importance of personal growth and sharing expertise, Catherine has served on the AIHS Victorian Branch Committee as well as the Board of Governance of a community services organisation. She is currently a Community Representative with a medical college.
Catherine holds degrees from both the University of Melbourne & Monash University.

Date: Tuesday 8 April 2025
Time: 12:00pm to 1:00pm
Where: Regus Yarra Room, 50th floor, 120 Collins Street, Melbourne. Our thanks to Helen O'Keefe for providing the venue.
How: In person or online via Zoom - the link will be sent out on the afternoon of the Monday preceding the event
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 7 April 2025. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $85.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 7 April.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252
The Zoom event link will be emailed on the afternoon of Monday 7 April 2025.

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