Click to skip to next event details

Showing 'March 2016: Frontline stress and mental health first aid'.
Show all presentations
 
Mental
Health
First Aid
CSG March 2016 Presenter: Stephen Dowling, Corporate Manager Health, Safety, Rehabilitation and Wellness, ESTA 000 (Emergency Services Telecommunications Authority)

Frontline stress and mental health first aid

Presentation by: Stephen Dowling, Corporate Manager Health, Safety, Rehabilitation and Wellness, ESTA 000 (Emergency Services Telecommunications Authority)

Presentation package now available (members only)

Few jobs are as high pressure and stressful as that of Emergency 000 operators. They deal constantly with life and death situations, often working with distressed, panicked and confused callers.
Helping them handle the stress of their job is the task of Stephen Dowling, whose role is focused not only on physical safety in the workplace, but also on reducing the risk of psychological injury and mental health.
Stephen talked about his work with the 000 team, and discussed strategies for helping employees in stressful frontline situations with the use of Mental Health First Aid (MHFA).
He outlined what was involved in MHFA training and why workplaces should appoint people to this role as they did physical first aid officers.
Stephen also discussed intervention strategies for managing psychosocial risk in the workplace.
Stephen has been a leader in dealing with workplace psychological injury for many years and helps a wide range of organisations and industries around the country to develop systems that ensure employees get help when they need it. Stephen believes lack of knowledge and stigma about psychological injury can prevent people from seeking help early, and limit the ability of co-workers and managers to provide mental health first aid to their workmates until appropriate professional treatment is available.

 
 

Next Event

 

What makes a
Great OHS
Executive

CSG February 2026 event - Presenter Helen O'Keefe, Director, HOK Talent Solutions - What makes a great OHS executive


What makes a great OHS executive

Presented by: Helen O'Keefe, Director, HOK Talent Solutions
Topic: What makes a great OHS executive

How: CSG Lunchtime Presentation - via zoom or in person

Date: Tuesday 10 February 2026, noon
Non-Members welcome to attend

What makes a great OHS executivet
What truly differentiates top candidates in today’s current employment climate? Expert in health & safety recruitment, Helen O’Keefe, will give a presentation on 10 February to Central Safety Group that delves deeply into the critical factors driving recruitment decisions for senior HSW roles.
Helen will begin by discussing in-demand skill-sets. She will provide a detailed breakdown of the technical expertise and strategic capabilities that employers are actively seeking. This goes beyond foundational HSW knowledge.
Helen will also explore essential behavioural competencies, including the soft skills and leadership traits that are predominantly requested when she is recruiting HSW executives reporting to CEOs or C-Suite leaders.
Helen will conclude with an overview of the state of the HSW market in 2025. She will identify the industries that experienced the most demand for HSW talent and those that slowed down, as well as the underlying economic or regulatory factors that drove this.
A popular annual speaker for Central Safety Group, Helen’s extensive experience in the field, specialised focus and deep network, make her insights highly valued by our audience.
The presentation will be followed by the 2025 AGM for Financial Members.

About the Speaker:

Helen O’Keefe is the founder of HOK Talent Solutions, which celebrated 10 years of dedicated service to the OHS community in 2025. Operating Australia-wide, Helen manages recruitment assignments across various sectors and her passion for the health and safety industry stems from her extensive experience in the field - from both a recruitment perspective and having worked alongside OHS peers in her earlier career.
Prior to establishing HOK Talent Solutions, Helen held the position of National Recruitment Manager at the Australian Red Cross and served as an HR Manager for the pharmaceutical company Glaxo-Smith-Kline (GSK).

Date: Tuesday 10 February 2026
Time: 12:00pm to 12:30pm
Where: Regus Yarra Room, 50th floor, 120 Collins Street, Melbourne. Our thanks to Helen O'Keefe for providing the venue.
How: Online via Zoom or in person - the link will be sent out on the afternoon of the Monday preceding the event
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 9 February 2026. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $85.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 9 February.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252
The Zoom event link will be emailed on the afternoon of Monday 9 February.

Don’t forget to put every second Tuesday from February to December in your Calendar!

 

Relax at Sunshine Motor Inn

Contact Us

© 2026 Central Safety Group Incorporated [Registration Number - A0114239M] - Privacy Statement
Central Safety Group acknowledges the Traditional Owners of the lands on which we meet and work. We pay our respects to all First Nations people, and to their elders past and present.
Website developed & designed by Concatenate Aust Pty Ltd