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Showing 'March 2016: Frontline stress and mental health first aid'.
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Mental
Health
First Aid
CSG March 2016 Presenter: Stephen Dowling, Corporate Manager Health, Safety, Rehabilitation and Wellness, ESTA 000 (Emergency Services Telecommunications Authority)

Frontline stress and mental health first aid

Presentation by: Stephen Dowling, Corporate Manager Health, Safety, Rehabilitation and Wellness, ESTA 000 (Emergency Services Telecommunications Authority)

Presentation package now available (members only)

Few jobs are as high pressure and stressful as that of Emergency 000 operators. They deal constantly with life and death situations, often working with distressed, panicked and confused callers.
Helping them handle the stress of their job is the task of Stephen Dowling, whose role is focused not only on physical safety in the workplace, but also on reducing the risk of psychological injury and mental health.
Stephen talked about his work with the 000 team, and discussed strategies for helping employees in stressful frontline situations with the use of Mental Health First Aid (MHFA).
He outlined what was involved in MHFA training and why workplaces should appoint people to this role as they did physical first aid officers.
Stephen also discussed intervention strategies for managing psychosocial risk in the workplace.
Stephen has been a leader in dealing with workplace psychological injury for many years and helps a wide range of organisations and industries around the country to develop systems that ensure employees get help when they need it. Stephen believes lack of knowledge and stigma about psychological injury can prevent people from seeking help early, and limit the ability of co-workers and managers to provide mental health first aid to their workmates until appropriate professional treatment is available.

 
 

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New
Manual Handling
Initiatives

CSG September 2025 event - Presenter -David Caple AM, David Caple & Associates - New manual handling initiatives


New manual handling initiatives

Presented by: David Caple AM, David Caple & Associates
Topic: New manual handling initiatives
How: CSG Lunchtime Presentation - via zoom only

Date: Tuesday 9 September 2025, noon
Non-Members welcome to attend

New manual handling initiatives
The esteemed David Caple AM will join us on 9 September to talk about new initiatives in manual handling that have been assessed and implemented in a range of workplaces, including libraries, childcare and large retail stores. David will provide an overview of the methodology involved, and give examples of the initiatives. Manual handling systems are not 'one size fits all', and David will speak about requirements for different industries and workforces. He will also discuss change management processes that ensure these systems are sustainable. While the presentation is Zoom only this year, there will be an extended opportunity for discussion beyond the formal recorded part of the event.

About the Speaker:

David Caple AM is a leading figure in occupational health and safety here and overseas. He has advised a wide range of businesses, industry groups and public sector organisations, and has worked with Australian and overseas governments on work health and safety strategy. He has spent 40 years as an OHS consultant, and was an Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University for 20 years. David was President of the International Ergonomics Association (IEA) 2006-2009, in which capacity he represented the profession in 23 countries, to governments, universities, researchers and practitioners. In 2024 he was co-author of a new international publication Giving your business the human factors edge… Making it Happen! David is a Financial Member of Central Safety Group.

Date: Tuesday 9 September 2025
Time: 12:00pm to 1:00pm
How: Online via Zoom only- the link will be sent out on the afternoon of the Monday preceding the event
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 8 September 2025. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $85.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 8 September.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252
The Zoom event link will be emailed on the afternoon of Monday 8 September.

Don’t forget to put every second Tuesday from February to December in your Calendar!

 

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