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Showing 'March 2016: Frontline stress and mental health first aid'.
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Mental
Health
First Aid
CSG March 2016 Presenter: Stephen Dowling, Corporate Manager Health, Safety, Rehabilitation and Wellness, ESTA 000 (Emergency Services Telecommunications Authority)

Frontline stress and mental health first aid

Presentation by: Stephen Dowling, Corporate Manager Health, Safety, Rehabilitation and Wellness, ESTA 000 (Emergency Services Telecommunications Authority)

Presentation package now available (members only)

Few jobs are as high pressure and stressful as that of Emergency 000 operators. They deal constantly with life and death situations, often working with distressed, panicked and confused callers.
Helping them handle the stress of their job is the task of Stephen Dowling, whose role is focused not only on physical safety in the workplace, but also on reducing the risk of psychological injury and mental health.
Stephen talked about his work with the 000 team, and discussed strategies for helping employees in stressful frontline situations with the use of Mental Health First Aid (MHFA).
He outlined what was involved in MHFA training and why workplaces should appoint people to this role as they did physical first aid officers.
Stephen also discussed intervention strategies for managing psychosocial risk in the workplace.
Stephen has been a leader in dealing with workplace psychological injury for many years and helps a wide range of organisations and industries around the country to develop systems that ensure employees get help when they need it. Stephen believes lack of knowledge and stigma about psychological injury can prevent people from seeking help early, and limit the ability of co-workers and managers to provide mental health first aid to their workmates until appropriate professional treatment is available.

 
 

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Climate
Change as
an OHS issue

CSG June 2026 event - 

Presenter: Sam Hall, Researcher & PhD Candidate, La Trobe University


Climate change as an OHS issue

Presented by: Sam Hall, Researcher & PhD Candidate, La Trobe University

How: CSG Lunchtime Presentation - via zoom or in person

Date: Tuesday 9 June 2026, noon
Non-Members welcome to attend

Climate change as an OHS issue
The impact of climate change on worker health and safety, and the response by OHS professionals, will be discussed by Sam Hall in a lunchtime presentation to Central Safety Group on Tuesday 9 June.
Sam is doing PhD research into how climate change is creating new and emerging risks for worker health, safety and wellbeing. She is also exploring how occupational health professionals in Australia perceive these impacts of climate change, as well the role they can play in workplace climate adaptation.
Sam will present preliminary findings on the perceptions of climate-related risks at work. She will also discuss how workplaces may respond proactively to climate change as an OHS and work design issue.
The talk will be followed by audience questions and discussion.
Our members always appreciate hearing about new research, especially as it stimulates new thinking and inspires innovation in OHS management. Come along for your monthly dose of inspiration from CSG!

About the Speaker:

Sam Hall is a qualified physiotherapist and ergonomist with 20 years’ experience across occupational health and safety, rehabilitation, wellbeing, coaching, and education.
She is currently a graduate researcher completing a PhD at La Trobe University’s Climate Change Adaptation Lab, investigating the climate change impacts on health at work.
Sam holds a Bachelor of Physiotherapy and a Masters of Health Science (Ergonomics) from the University of Queensland, and a Masters of Health Science (OHS) from Queensland Institute of Technology.

Date: Tuesday 9 June 2026
Time: 12:00pm to 1:00pm
Where: Regus Yarra Room, 50th floor, 120 Collins Street, Melbourne. Our thanks to Helen O'Keefe for providing the venue.
How: Online via Zoom or in person - the link will be sent out on the afternoon of the Monday preceding the event
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 8 June 2026. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $85.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 8 June.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252
The Zoom event link will be emailed on the afternoon of Monday 8 June.

Don’t forget to put every second Tuesday from February to December in your Calendar!

 

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