Date & Time: Tuesday 8 August 2017 at 12:00pm Venue: Level 1, 333 Queen Street Melbourne (AMS Consulting Group)
Peer support programs – tips for success
Jacqui Bloink, Workplace Wellbeing Program Manager, St Vincent’s Hospital, Melbourne
There is growing recognition of the value of workplace peer support programs in helping employees at times of critical work incidents.
The experience, learnings and benefits of a well-established peer support program will be discussed by Jacqui Bloink, Workplace Wellbeing Program Manager, St Vincent’s Hospital Melbourne.
The hospital this year is celebrating the 20th anniversary of its award-winning staff peer support program, marking it as an early supporter of the concept of a team of colleagues helping one another with typical reactions to stressful events.
Jacqui will give a case study of the St Vincent’s program and outline findings on how it meets the needs of its users, improves wellbeing and provides value for service.
She will also discuss the evolution of such peer support programs and how they can stay relevant in the face of today’s workplace incidents and issues.
About the Speaker
Jacqui Bloink has been responsible for managing St Vincent’s Hospital Melbourne’s staff-support services, EAP Liaisons and Critical Incident Stress Management/Peer Support since 2000.
She has a background in emergency and intensive care nursing, has held roles in management, clinical education and project organisation, and served on St Vincent’s executive team.
Jacqui was awarded the Critical Incident Stress Management Foundation Australia (CISMFA) achievement award in 2009. The hospital’s peer support program was recognised in the 2016 Victorian Public Health Care Awards and the 2016 WorkSafe awards.