Speaker: Jacqui Bloink, Workplace Wellbeing Program Manager, St Vincent’s Hospital, Melbourne.
Peer support programs – tips for success
There is growing recognition of the value of workplace peer support programs in helping employees at times of critical work incidents. The experience, learnings and benefits of a well-established peer support program were discussed by Jacqui Bloink, Workplace Wellbeing Program Manager, St Vincent’s Hospital Melbourne at the August meeting of Central Safety Group.
The hospital this year is celebrating the 20th anniversary of its award-winning staff peer support program, marking it as an early supporter of the concept of a team of colleagues helping one another with typical reactions to stressful events.
Jacqui gave a case study of the St Vincent’s program and outlined findings on how it meets the needs of its users, improves wellbeing and provides value for service.
She also discussed the evolution of such peer support programs and how they can stay relevant in the face of today’s workplace incidents and issues.
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