Tuesday, 10 March 2020 07:57

March 2020: Dealing with Customer Abuse Featured

Written by CSG Membership Secretary
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Customer Abuse: The Reject Shop’s Frontline Solutions

Date & Time: Tuesday 10 March at 12:00pm


Venue: Venue: DXC Technology, Level 19 (Board Room 1), 360 Collins Street, Melbourne
(between Queen & Elizabeth Streets).

Customer abuse: The Reject Shop’s frontline solutions

Customer abuse is a growing problem in the retail industry that can take a heavy toll on workers’ confidence and wellbeing. </ br> Of the Reject Shop’s 6,000 team members, a majority are part-time and 60% are under the age of 25. This means many are inexperienced and particularly vulnerable when faced with customer aggression.</ br> Kenn Rogers, Safety Team Leader of the Reject Shop, will give a lunchtime presentation on 10 March 2020... Read More

Note: When booking for the Event, please ensure you select the March Meeting from the dropdown list (shaded orange), to RSVP to this meeting.


Read 834 times Last modified on Friday, 13 November 2020 04:34
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