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Rethinking
Incident
Investigation
CSG July 2016 Presenter: Greg Splatt, National HSE Manager, Johns Lyng Group

Rethinking incident investigation

Presentation by: Greg Splatt, National HSE Manager, Johns Lyng Group

Presentation package now available (members only)

How well do we carry out incident investigations and how useful are they?
This issue was explored by Greg Splatt, a former detective with the Victoria Police Force and experienced risk auditor and safety professional now working in the construction industry.
He believes traditional incident investigation models used by the safety industry often fall short.
He also questions how much value is derived from the results of investigations. This is important as incident investigation is a vital part of improving safety performance.
Greg discussed investigative techniques used by detectives for crime and traffic accidents. While some of the methods used in safety investigations are similar, Greg says the follow up and resolution are often different.

The presenter:

Greg Splatt has spent many years as a Safety Manager in the construction industry, and is also a trainer in various OHS courses with the Master Builders Association. He has experience in all areas of construction and is an experienced safety systems auditor and incident investigator. Prior to working in OHS, Greg was a detective in the Victorian Police Force.

 
Workplace
Aggression
CSG July 2016 Presenter: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Workplace aggression – prevention and management

Presentation by: Tiffany Plummer, Aggression Coordinator, St Vincent’s Hospital, Melbourne

Presentation package now available (members only)

Workplace aggression, or occupational violence, is an issue today for many organisations that deal with the public.
Tiffany Plummer discussed the problem and strategies to help prevent and manage it at Central Safety Group's meeting on the 14th June, 2016.
She is responsible for programs at St Vincent's to train employees in aggression prevention and management strategies, and investigates critical incidents of aggression.
Tiffany also runs programs to help strengthen the resilience of hospital employees. There is an increasing call for such programs as healthcare workers and other service providers today deal with a decline in civility by the public.
St Vincent’s Hospital has been a pioneer in strategies for dealing with occupational violence for 20 years, and Tiffany’ current role was created in 2010.

The presenter:

In addition to her role as Aggression Coordinator Tiffany is also coordinator of St Vincent's Hospital’s successful Star Program for peer-to-peer support. This program provides employees with trained colleagues to help them deal with stress in the workplace. They are available 24 hours a day to offer one-on-one support to workmates experiencing stressful events, provide information and referrals and facilitate team debriefing sessions e.g. after the death of a patient. Tiffany has been with St Vincent’s Hospital for 27 years, working as an Emergency Care nurse before moving to the OHS department.

 
Safety
and the
Crane Industry
CSG May 2016 Presenter: Brandon Hitch, CEO, Crane Industry Council of Australia-CICA

Safety and the crane industry

Presentation by: Brandon Hitch, CEO, Crane Industry Council of Australia (CICA)

Presentation package now available (members only)

As cranes have grown larger and more complicated so have the safety challenges.
An insight into how the industry works on safety with operators and companies was provided by Brandon Hitch to Central Safety Group on May 10, 2016.
He also provided an interesting insight and overview of how cranes worked, and where the risks lie.
Brandon discussed some prominent crane accidents and their causes, and extensive measures being taken to help prevent such incidents through initiatives such as the mobile crane industry’s Cranesafe program.

The presenter:

Before being appointed CEO of the Crane Industry Council, Brandon was General Manager of the industry’s Cranesafe program, overseeing the technical and day to day operations of the program nationally. Brandon joined CICA four years ago after working as a senior engineer for companies in the USA and Australia. With bachelors and masters degrees in engineering, he is registered as a chartered engineer with Engineers Australia and is a licensed professional engineer in the USA.

 
A More Direct
Approach to
Safety
CSG April 2016 Presenter: Sylvia Hudson, Manager, People Safety, Health & Wellbeing at V/Line

A more direct approach to safety (V/line and its employees)

Presentation by: Sylvia Hudson, Manager, People Safety, Health & Wellbeing, V/Line

Presentation package now available (members only)

Having a safety strategy in place is not enough – what can you do to ensure employees are aligned with it?
Sylvia Hudson outlined a different and more direct approach being taken by V/Line, Australia’s largest regional public transport operator.
She discussed her organisation’s new “Destination Zero” safety program and the reasons why it was needed. It is a program that has to serve a workforce ranging from highly skilled technical personnel at head office to drivers and signal operators and to track work gangs in remote locations across the State. Sylvia described how V/Line is working to strengthen its employees’ connection to safety, responding to issues revealed by workplace surveys. This includes using simpler language, changing the subject emphasis and balancing the human element with the focus on compliance.

The presenter:

Before joining V/Line in late 2014, Sylvia was responsible for safety at Citywide, which delivers physical services to councils, mainly along the Eastern seaboard. Prior to that she had a national safety role with Visy and has worked in a number of manufacturing organisations, such as Trico and GM Holden. Sylvia has spent time working in the warehousing, transport and distribution sector and has experience in developing a Safety Management System for a greenfield operation. Sylvia’s passion for safety first developed while working as a shoemaker in a manufacturing plant, complemented through time spent as an HSR. This led to her studying for a safety qualification and becoming a full-time safety professional in the 1990s.

 
Mental
Health
First Aid
CSG March 2016 Presenter: Stephen Dowling, Corporate Manager Health, Safety, Rehabilitation and Wellness, ESTA 000 (Emergency Services Telecommunications Authority)

Frontline stress and mental health first aid

Presentation by: Stephen Dowling, Corporate Manager Health, Safety, Rehabilitation and Wellness, ESTA 000 (Emergency Services Telecommunications Authority)

Presentation package now available (members only)

Few jobs are as high pressure and stressful as that of Emergency 000 operators. They deal constantly with life and death situations, often working with distressed, panicked and confused callers.
Helping them handle the stress of their job is the task of Stephen Dowling, whose role is focused not only on physical safety in the workplace, but also on reducing the risk of psychological injury and mental health.
Stephen talked about his work with the 000 team, and discussed strategies for helping employees in stressful frontline situations with the use of Mental Health First Aid (MHFA).
He outlined what was involved in MHFA training and why workplaces should appoint people to this role as they did physical first aid officers.
Stephen also discussed intervention strategies for managing psychosocial risk in the workplace.
Stephen has been a leader in dealing with workplace psychological injury for many years and helps a wide range of organisations and industries around the country to develop systems that ensure employees get help when they need it. Stephen believes lack of knowledge and stigma about psychological injury can prevent people from seeking help early, and limit the ability of co-workers and managers to provide mental health first aid to their workmates until appropriate professional treatment is available.

 
Safety
Compliance
in the Digital Age
CSG February 2016 Presenter: Glenn Parker

Safety compliance in the digital age

Presentation by: Glenn Parker, Civil Engineer, Donesafe

Advances in software and mobile devices are bringing a revolution to safety management systems. Just how much things have changed was discussed at Central Safety Group's meeting on 9 February, 2016, by Glenn Parker, a civil engineer and software specialist, who is responsible for taking to market the DoneSafe system for safety compliance which can be run from a mobile phone.
This Australian-developed software is now getting attention overseas as well as continuing to grow locally. Its users range from tradies to organisations with thousands of employees. Glenn talked about what inspired the system, how it works and what it covers.

The presenter:

Glenn, a civil engineer and software specialist, is responsible for taking to market the DoneSafe system for safety compliance which can be run from a mobile phone.

 
Physical Capacity Testing for Emergency Workers
CSG November 2015 Presenter: Professor David Caple

Physical Capacity Testing for Emergency Workers

Presentation by: Professor David Caple, OHS Consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University, David Caple & Associates

Presentation package now available (members only)

Physical capacity testing of workers in emergency services can be controversial. Our guest speaker Professor David Caple talked about some of the key issues surrounding this at Central Safety Group's meeting on November 2015. Risk factors associated with this type of work have given rise for the need to do physical capacity testing, which is now a feature of the EBA for emergency workers. One factor is that emergency workers have high cognitive and physical demands and these result in a higher probability of a risk of injury.
A range of controls has been introduced to address the risk factors and the findings from physical capacity testing. These include design controls; training (both physical and skills) as well as peer support programs and controls specific to particular divisions.

The presenter:

David Caple, whose background is in ergonomics, has been a leading figure in occupational health and safety in Australia for many years. He has advised a wide range of businesses, industry groups and public sector organisations, and worked with Australian and overseas governments on work health and safety issues. He is an OHS consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University.

 
OHS Today:
What's Wrong,
What's Right?
CSG October 2015 Presenter: Kevin Jones, SafetyAtWorkBlog.com

What’s wrong with OHS today (and what’s right)

Presentation by: Kevin Jones, Freelance journalist, SafetyAtWorkBlog

Presentation package now available (members only)

Kevin Jones, well known for his award-winning SafetyAtWorkBlog (www.safetyatworkblog.com) led a discussion at Central Safety Group's meeting on October 13, 2015, about some of the positives and negatives of OHS today. He began by stating that one of the major problems is the excessive documentation required and this may be due to WorkSafe conditions.
Kevin believes that there is also an excess of consultation; management need to be more decisive and focus on the short term – attack the easy problems first to achieve some progress. Recurring problems are either not addressed or the controls implemented are inadequate.  Businesses need to look at the source of the problem and eliminate the hazards.
Kevin stated that there was no face associated with safety, that no-one was seen as a safety champion. There is no engagement of the media by safety groups.
He raised the issue of there being no safety economics in Australia, even though it is possible to determine the costs of safety and relate it to the benefits. Safety managers are expected to know all and be all.  However, funding is tied to the risk profile of a business and is therefore not successful.  Implementation of OHS is seen as reactive with little or no progress.
Kevin also noted that there was little talk about the ethics of safety.
He followed up the session with a blog entry (attached).

The presenter:

Kevin Jones is well known for his award-winning Safety At Work blog (http://safetyatworkblog.com) which keeps readers up-to-date with the Australian and international OHS scene. It’s a beautifully written blog, serving up a tasty mix of news, insights and fresh perspectives on a sector he knows very well.

 
Prolonged
Sitting
CSG September 2015 Presenter: Nyssa Hadgraft, Epidemiologist, Baker IDI Heart and Diabetes Institute, Monash University

Is prolonged sitting at work an OHS issue?

Presentation by: Nyssa Hadgraft, Epidemiologist, Baker IDI Heart and Diabetes Institute, Monash University

Presentation package now available (members only)

There is now evidence to suggest that long hours in a sedentary position increases the risk of diabetes, cardiovascular and other health problems. Our speaker at Central Safety Group's meeting on September 8,2015, Nyssa Hadgraft, is a member of a team called The Stand Up Australia Program of Research that is doing internationally-recognised research on the health impacts of too much sitting and interventions to reduce sitting time.
Nyssa spoke about the group’s findings and discussed recent workplace studies they have done. Findings include that office workers spend most of their day sitting (6+ hours per day) and lot of this sitting time is unbroken (30mins+).  While excessive sitting is detrimental even for those who exercise, prolonged standing is also an issue.
Nyssa outlined a number of strategies to reduce workplace sitting, including the provision of height-adjustable desks, but they have cost implications. Helpfully, all the other measures she suggested have no cost attached. The key take-home message is Stand Up – Sit Less –Move More.

The presenter:

Epidemiologist Nyssa Hadgraft is a postdoctoral research fellow in public health at Swinburne University of Technology in Melbourne, Australia. She is a member of the team at Melbourne’s Baker IDI Heart and Diabetes Institute led by Dr David Dunstan doing world-recognised research on the health impacts of too much sitting.

 
Safety on a
Mass Scale
CSG August 2015 Presentation: Steve Goss, Sentry Business Resilience Solutions

Safety on a mass scale – managing risk and safety at epic events

Presentation by: Steve Goss, Sentry Business Resilience Solutions

Presentation package now available (members only)

How do you manage safety for a crowd of 500,000 out for a good night? Members heard how it is done from Steve Goss, the man behind safety, risk and emergency planning for the 2015 White Night festival in Melbourne’s CBD with his lunchtime presentation on August 11, 2015.
Following significant challenges experienced at the first White Night in 2013, where debrief comments included “from a crowd safety and risk management perspective, it is the worst event witnessed”, Steve was brought in to make radical improvements to the safety approach.
Steve explained that many of the 2103 problems were foreseeable and, when he joined the organisation, he tackled the main issues of communication and crowd control. He outlined crowd dynamics as well as how safety was improved through design. An installation risk assessment includes specifics for every item of plant, and he also developed a decision matrix for adverse weather conditions to use when considering cancelling events or specific activities.
Importantly, his system involves briefing and liaising with all relevant stakeholders such as security agencies, emergency services and transport and traffic management bodies.
The extensive planning and constant vigilance led to a very successful event in 2015 with the number of incidents significantly reduced in number and severity.

The presenter:

Originally a Senior Sergeant in the Victoria Police, Steve Goss then worked as a safety regulator in the upstream oil, gas and mining and quarrying industries, followed by senior executive roles in safety & risk management at both the Melbourne Racing Club and the Australian Grand Prix Corporation. Steve set up his company Sentry Business Resilience Solutions (Sentry) in 2009, and his clients include businesses, not-for-profit organisations, sporting bodies and local and State government agencies.

 
 

Next Meeting

 

Psychosocial
Risk of
RTW

CSG November 2021 Zoom event - Speaker: Natasha Lazareski, Managing Director, PsyFlex



Return to work in COVID times: managing psychosocial risk

Presented by Natasha Lazareski, Managing Director, PsyFlex

Tuesday 9 November 2021, noon

Return to work in COVID times: managing psychosocial risk
The COVID-19 pandemic has had a drastic impact on workplace conditions and work arrangements. This has brought new psychosocial risks that can affect the health and wellbeing of workers. Occupational health expert Dr Natasha Lazareski will discuss this issue, along with strategies to manage it, in a Zoom presentation to Central Safety Group Inc. on Tuesday 9 November at noon.
She says that, if not appropriately assessed and managed, psychosocial risks increase stress levels and can lead to physical and mental health problems. Psychological responses may include low mood, low motivation, exhaustion, anxiety, depression and burnout.
Insurers are reporting that active psychological claims against employers have risen during the pandemic and are expected to continue to increase. Past research has shown that the average cost for each of these claims is around 3.5 times that of claims for physical injuries.
Natasha says psychosocial risks associated with the pandemic are occurring in a wide range of occupations and settings. Those affected include frontline health workers, people working in essential services, such as supermarkets and public transport, supply chain and delivery workers, teachers, office workers, those working at home - and many others.
Workplace stresses and psychosocial risks are also arising as people return and readjust to their previous workplace settings and systems.
Natasha will also discuss the impact of confusing and misleading information surrounding the COVID-19 crisis and how to manage this risk in your workplace.

About the Speaker:

Dr Natasha Lazareski is a medical doctor, specialising in occupational health, with over 20 years’ experience working with Australian organisations. She is founder and Managing Director of workplace wellbeing and resilience specialist PsyFlex.
Prior to this she held positions in a range of organisations including the National Australia Bank, Ambulance Victoria and CGU. Her recent work has been with government organisations, educational institutions, healthcare providers and a number of other industries.

Date: Tuesday 9 November 2021
Time: 12:00pm to 1:00pm
How: Online via Zoom.
A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $10
[Individual membership fee for 2021: $75]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: COB Monday 8 November. Online using our RSVP form
The Zoom event link will be emailed upon confirmation of payment.

Don’t forget to put every second Tuesday from February to December in your Calendar!

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