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Managing the
Healthcare
Challenge
of COVID-19

Managing the healthcare challenge of COVID-19

Presentation by: Alison Hunt-Sturman, Group Manager, WHS, Mercy Health Australia

Presentation package now available (members only)

When the Covid-19 crisis arrived, organisations everywhere were hit with a massive task without warning and precedent. The healthcare industry faced significant challenges in managing and implementing new and complex requirements.
Alison Hunt-Sturman, Group Manager, WHS, at Mercy Health Australia, presented a compelling account of what happened across the healthcare industry as well as within her organisation. Mercy Health manages four public hospitals, 30 aged care homes, in-patient and outpatient mental health services, and home care services around Australia.
“We are serving some of the most vulnerable members of the community. We couldn’t just shut down,” said Alison. In addition to the many thousands of clients in its care, Mercy Health has a workforce of 9,000 people.  
There was a great deal for Alison's team and other sections to care about, learn, plan, organise and manage carefully to ensure everything was kept functioning safely, all the while dealing with the impact of the unknowns. Alison discussed the issues they faced, how it affected their operations and people, and how they responded.

To view the video, contact This email address is being protected from spambots. You need JavaScript enabled to view it.

The presenter:

Alison Hunt-Sturman is a safety professional with more than 25 years' experience in leadership and strategic oversight of health, safety and workers compensation. She started her career at the University of Melbourne where, after working for almost 10 years in a research capacity, she moved into the role of Environment Health and Safety Manager for the Faculty of Medicine, Dentistry and Health Sciences, which she held for 9 years. Alison was Manager of Safety & Wellbeing at the Department of Justice from 2011-2017, before joining Mercy Health Australia in 2018. Alison has a Masters Degree in Occupational Health and Safety, and an undergraduate Diploma in Medical Laboratory Science.

 
COVID-19
in Victoria:
A union
perspective

CSG July 2021 Presenter: Dominic Melling, Lead Organiser, OHS Team, VTHC

COVID-19 response in Victoria: A union perspective

Presentation by: Dominic Melling, Lead Organiser, OHS Team, Victorian Trades Hall Council

Presentation package now available (members only)

The COVID-19 crisis brought some major challenges to unions affiliated with the Victorian Trades Hall Council (VTHC), their members and workers. These challenges, along with lessons learned and solutions, were discussed by Dominic Melling, Lead Organiser of the OHS Team at the VTHC in a zoom presentation to Central Safety Group on Tuesday, 13 July.
Dominic’s talk covered essential workers who reported to their usual workplaces throughout the lockdowns as well as people working from home. He reviewed the structural problems that facilitated the spread of COVID-19 and the Union’s role in advising Health and Safety Representatives (HSRs) and members. Using case studies from high risk industries, he discussed what happened when OHS structures and procedures failed and what lessons can be learned from these failures.
The presentation outlined VTHC initiatives to support HSRs and workers, and Unions’ lobbying efforts that led to changes in Government policy designed to protect workers and the community and to eliminate the spread of COVID-19.

The presenter:

Dominic Melling has been the Lead Organiser of the OHS Team at the Victorian Trades Hall Council since January 2020. In this role he works with affiliated unions in their collective efforts to campaign for safer workplaces and better conditions for workers. Recent examples of campaigns include the introduction of industrial manslaughter as an offence; exposure standards to crystalline silica and the introduction of psychological health regulation. Dominic also assists WorkSafe Victoria by liaising with relevant VTHC affiliates in relation to health and safety and workers’ compensation matters. After graduating in law from Monash University, he had extensive experience representing workers in both industrial and health and safety matters. Prior to working at VTHC, Dominic worked with the National Union of Workers as an Industrial Officer, Organiser and Trainer.

 
Human
Factors &
Human Error
CSG June 2021 Presenter: Dr Kate Branford, Senior Human Factors Specialist, V/Line

Human factors and human error

Presentation by: Dr Kate Branford, Senior Human Factors Specialist, V/Line

Presentation package now available (members only)

Human Factors issues constitute a significant source of risk in many industries. Human error contributes to an estimated 60-80% of incidents, while other Human Factors issues also play a part in a large proportion of incidents.
Understanding human error, how it contributes to safety incidents and how it can be managed, was the subject of a zoom talk by Dr Kate Branford on 8 June, 2021.
Kate is the Senior Human Factors Specialist at V/Line, which operates Victoria’s regional public transport network, and has worked in this role for seven years.She spoke about what Human Factors is, how it relates to human error and how it can be applied in the workplace to help improve health and safety performance.
The rail industry attracted her due to its collaborative approach to safety and the many opportunities for improvement; she gave examples of these in her talk.

The presenter:

Dr Kate Branford studied at the ANU, majoring in Sociology, with a focus on industrial accidents. She wrote her Honours thesis on the role of blame in accident investigation and then completed an industry-based Doctorate in Human Factors with the Defence Science and Technology Organisation. Her supervisor was Professor Andrew Hopkins, who is internationally recognised for his ground-breaking work in industrial safety and accident analysis. Before joining V/Line in 2014, Kate worked as a Human Factors consultant focusing on defence, aviation and nuclear power projects. At V/Line her role includes error management, incident investigation, Rail Resource Management and supporting Human Factors integration into rail projects and changes.

 
Safety
Benefits
of Technology
CSG May 2021 Presenter: Gavin Kenny, Manager SHEQ-Service Delivery, Melbourne Water

Using technology to make work safer

Presentation by: Gavin Kenny, Manager SHEQ-Service Delivery, Melbourne Water

Presentation package now available (members only)

Melbourne Water shared how technology has improved its safety systems and performance in a zoom presentation to Central Safety Group on Tuesday, 11 May. Gavin Kenny, Manager SHEQ - Service Delivery at Melbourne Water, has introduced a number of digital technology improvements to safety processes there.
Melbourne Water is a statutory body which supplies high-quality water, provides reliable sewerage services, integrates drainage systems to prevent flooding and enhances waterways and land for Melbourne and its surrounds. Gavin spoke about the changes involved, how they were introduced and the resulting efficiency gains.
These new systems are integrated with and supported by the organisation’s existing IT systems and range from large-scale solutions, such as VR design, to the smaller-scale, where policies are adapted to a simple app. Gavin described the transition from using cumbersome, paper-based processes to easy-to-use digital systems. Among other things, this has made safety data at Melbourne Water more transparent and easy to access, making it easier to analyse trends.

To view the video, contact This email address is being protected from spambots. You need JavaScript enabled to view it.

The presenter:

Gavin Kenny has been with Melbourne Water since 2016, where he has held a number of specialist safety improvement roles. Before that, his career included senior roles in HSE at Worley Parsons and ABB. He has an honours degree in science from Deakin University and qualifications in OHS and Project Management. It is never too late to join and support Central Safety Group. At $75 per calendar year.

 
Musculoskeletal
Issues -
What’s New
CSG April 2021 Presenter: David Trembearth, Safety Business Partner, Coles

Musculoskeletal issues – what’s new in risks and prevention

Presentation by: David Trembearth, Safety Business Partner, Coles

Presentation package now available (members only)

Work-related Musculoskeletal Disorders (WMSDs), often referred to as ‘Body Stressing’, are the highest category of serious workers’ compensation claims for Australian workers, representing 36% of all claims in 2017-18.
Research and experience show there is a lot can be done to prevent these injuries, which will be the topic of a talk by David Trembearth to Central Safety Group via Zoom on Tuesday, 13 April at noon.
David chaired the working group that developed a position statement on WMSDS for the Human Factors and Ergonomics Society in 2020. He will provide an overview of this and talk about evidence-based causes of WMSDs as well as intervention strategies for the prevention and management of these injuries.
Musculoskeletal injuries can affect any worker, not just manual labourers, says David. It can happen in any workplace and cover a wide range of life-changing lower back and repetitive strain injuries.
Significantly, these injuries can result from both physical and psychological hazards in the workplace. They also present psychosocial hazards and are recognised as critical workplace risk factors.

To view the video, contact This email address is being protected from spambots. You need JavaScript enabled to view it.

The presenter:

David Trembearth has had a long career providing expertise in ergonomics and human factors to small industry, government and large commercial enterprises. He is currently Safety Business Partner with Coles, providing technical and operational safety support to diverse business units. He also teaches Occupational Ergonomics to students in RMIT’s postgraduate OHS Management program. David is a Certified Professional Ergonomist with the Human Factors & Ergonomics Society Australia Inc. and a Certified Chartered Generalist OHS Professional and Fellow of the Australian Institute of Health & Safety.

 
Hospital Safety
during the
Pandemic

CSG March 2021 Presenter: Christina Rennick, General Manager Health, Safety and Wellbeing, St Vincent’s Hospital, Melbourne

Hospital safety during the pandemic

Presentation by: Christina Rennick, General Manager, Health Safety & Wellbeing, St Vincent’s Hospital, Melbourne

Presentation package now available (members only)

When the Covid-19 crisis exploded just over a year ago, the demand for special safety measures in our hospitals was massive, sudden and urgent. Christina Rennick, General Manager Health, Safety and Wellbeing at Melbourne’s St Vincent’s Hospital, gave a presentation via Zoom on 9 March about how her workplace responded.
The hospital has a big and complex structure, a workforce of 7,000, and a large number of patients and visitors to protect. Beyond implementing large-scale basic requirements for Covid protection, the safety team had to develop new rules and systems, learn from experience and adapt. This has been ongoing as knowledge of the coronavirus unfolds and the situation in the community changes.
Christina spoke not only about physical safety measures, but also the need to monitor and manage the wellbeing of people in the hospital system during this time.

The presenter:

Christina Rennick has worked in the Occupational Health and Safety field for over 25 years. She has been in her current role as General Manager Health, Safety and Wellbeing at Melbourne’s St Vincent’s Hospital for nearly six years. Before that, she was with Mercy Health and held different roles in a number of other organisations, starting out in the health industry then later returning to it. Christina started her career as an Occupational Therapist and, with the ergonomic work she still undertakes, has retained her registration. She is also a Committee member of Central Safety Group.

 
Covid-19 and
Workplace
Safety

CSG December 2020 Presenter: Professor David Caple OM

What Covid-19 means for workplace safety

Presentation by: Professor David Caple AM, OHS Consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University, David Caple & Associates

Presentation package now available (members only)

2020 – what a year! Central Safety Group wrapped it up with the subject that has had such an impact on our lives and work these past eight months.
Professor David Caple discussed Covid-19 and workplace safety via zoom on Tuesday 8 December. David has been working on Covid-related projects with the healthcare and government sectors during the crisis.
He reflected on the psychological and physical risks, ways these can be managed and what long-lasting impacts coronavirus could have on the workplace. He then opened the session for questions and discussion, in which participants were encouraged to talk about what is being done in their own industry or workplace. It was a great session!

The presenter:

Professor David Caple AM, is a leading figure in occupational health and safety here and overseas. He has advised a wide range of businesses, industry groups and public sector organisations, and has worked with Australian and overseas governments on work health and safety strategy. He is currently an OHS consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University.

 
Web
Safety
Risks
CSG November 2020 Presenter: Speaker: Michael Connory, CyberCertified

Web safety – are you taking risks?

Presentation by: Michael Connory, CEO, CyberCertified

Presentation package now available (members only)

Cyber crime is at an all-time high with so many people working from home and shopping online. Most of us could do a lot to improve our cyber security.
Michael Connory of CyberCertified gave invaluable advice and answered questions on this topic during a lunchtime zoom presentation to Central Safety Group on Tuesday 17 November.
As one of Australia’s leading voices in cyber security, Michael’s session gave viewers a practical demonstration and plenty of useful tips.

To view the video, contact This email address is being protected from spambots. You need JavaScript enabled to view it.

The presenter:

Michael Connory of CyberCertified has had over 20 years’ experience in the global security sector, and has held a number of senior roles with companies specialising in this field. He is a strong advocate for better privacy protection for individuals and businesses, and is often called upon to give expert commentary in the media.

 
Victorian
OHS Data
Analysis

CSG July 2020 Presenter: Barry Naismith, OHS Intros

What does the data reveal about the state of OHS in Victoria?

Presentation by: Barry Naismith, OHS Intros

Presentation package now available (members only)

CSG Talks LogoWelcome to the fifth in a series of videos exclusive to Central Safety Group while normal physical meetings are suspended.

What does the data reveal about the state of OHS in Victoria?
Barry Naismith has once again produced a fascinating and frank analysis of the current state of OHS in Victoria.
Should we stay the course or shoot the rapids? That’s the question Barry poses, offering some invaluable insights and assessments based on his review of the latest full-year data from WorkSafe Victoria and other sources.
You can enjoy it here in PowerPoint form, provided by Central Safety Group as part of our video series during the Covid shutdown.
Says leading blogger Kevin Jones, "This level of analysis and interpretation is rarely available outside of formal academic research, and Naismith provides the all-important social and political context from which much academic occupational health and safety (OHS) research shies."
This presentation is based on Barry’s most recent research paper "Deaths at Work in Victoria 2019", available to financial members.

The presenter:

Barry Naismith spent more than 14 years with the Victorian WorkCover Authority before working independently as an OHS consultant. This currently includes working with Uniting Victoria on a program to reduce the impact of work harms on the community. Barry has qualifications in science from Melbourne University and media studies from RMIT as well as practical qualifications in OHS/HSR. He has worked previously as a journalist and editor.

 
Safety Shake-up
across the
Tasman -Update

 CSG July 2020 Presenter: Speaker: Nan Austin, Nan Austin, Consultant, Management Systems Consulting & Auditing

Safety Shake-up Across The Tasman Update

Presentation by: Nan Austin, Management Systems Consultant & Auditor

CSG Talks LogoWelcome to the fourth in a series of videos exclusive to Central Safety Group while normal physical meetings are suspended.

Safety shake-up across The Tasman-update.
An interesting insight into OHS in New Zealand is provided by Nan Austin, who recently spent almost four years as Manager, Health and Safety at the University of Waikato on New Zealand’s North Island.
The death of 28 miners in an underground explosion at New Zealand’s Pike River Coal Mine ten years ago led to the call for a major inquiry into the country’s safety laws. The result was a major re-engineering of New Zealand’s safety systems with the introduction of the new Health and Safety Work Act in 2016.
Nan gives a first-hand account of some of the safety reforms in New Zealand, and how the new system is working out. This talk is of particular interest to anyone who works for an organisation with operations in New Zealand or, indeed, to anyone contemplating a move across the Tasman and looking for job opportunities in the field of health and safety.
Note: This video is an abridged and updated version of a presentation Nan gave to CSG in November 2019.

The presenter:

Prior to her time in New Zealand, Nan Austin held a number of senior national safety roles in Australia. This included Manager, Work Health and Safety at the Red Cross Lifeblood and National OHS Manager at Healthscope. Throughout her career Nan has specialised in the development of auditable systems for safety and injury management. Her work experience has been complemented by studies at Masters level in Business Administration and Personal Injury Management. Nan is also Vice-President of Central Safety Group.

 
 

Next Event

 

Designing
Good
Work

CSG November 2026 event - Presenter: Dr Kat Page, Leadership Partner, ByMany - Designing Good Work


Designing Good Work

Presented by: Dr Kat Page, Leadership Partner, ByMany
Date: Tuesday 10 November 2026, 12 noon
Where: Regus Yarra Room, 50th floor, 120 Collins Street, Melbourne
How: CSG Hybrid Lunchtime Presentation -via zoom or in person
Non-Members welcome to attend.

Designing good work


What if work wasn’t the problem but the solution to wellbeing? That is the premise of the fascinating book 'Good Work – Transform Your Work from the Inside Out', released earlier this year by organisational psychologist and leadership partner Dr Kat Page.

Central Safety Group offers you the opportunity to hear from Kat at our monthly event on Tuesday 10 November, where she will challenge the idea that work is inherently harmful.
Drawing on science, stories, and practical tools, Kat's book shows how leaders and teams can design work that’s both human and high-performing. This is based on a new framework for change: Me, We, Us.

Me – How do I redesign my own relationship with work so it fuels rather than depletes me?
We – How do we create teams that energise and protect each other?
Us – How do we build organisations and societies where good work is the norm, not the exception?

​Good Work is both a guide and a call to collective action. It’s written for leaders, change-makers, and anyone ready to change work for good – for themselves and for others.
Kat's book has been highly recommended by CSG members, including Kevin Jones. Don't miss your chance to meet Kat and join what is bound to be a very stimulating discussion.

About the speaker:
Good Work is both a guide and a call to collective action. It’s written for leaders, change-makers, and anyone ready to change work for good – for themselves and for others.
Kat's book has been highly recommended by CSG members, including Kevin Jones. Don't miss your chance to meet Kat and join what is bound to be a very stimulating discussion.

Date: Tuesday 10 November 2026 2026
Time: 12:00pm to 1:00pm
Where: Regus Yarra Room, 50th floor, 120 Collins Street, Melbourne. Our thanks to Helen O'Keefe for providing the venue.
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 9 November 2026. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $85.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 9 November.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252


Don’t forget to put every second Tuesday from February to December in your Calendar!

 

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