CSG Posts
CSG Annual Networking Lunch
We had an excellent turnout for our end-of-year gathering, the first one we've been able to hold since 2019, so it was extra special. There was certainly a great atmosphere with plenty of networking taking place amongst the enjoyment of each other's company.
We chose a less formal setting this year, partly because the cost of holding the event at Parliament House has now climbed out of our range. Instead we opted for a Middle Eastern Feast at Mama’s Canteen, which is situated in the super handy location of Federation Square overlooking the Birrarung. The food was delicious and we were blessed with good weather, so spirits were high.
It was also great to see a mix of members at the event, from some who have been members for decades to others who joined just in the last year.
It is thanks to our financial members that we are able to hold this annual event, which is so important in fulfilling our function as a networking group. For all the advantages of a Zoom event, it is these opportunities to meet face-to-face that give real life to Central Safety Group.
If you have any feedback to share with us about the event, we would love to hear from you. Write to This email address is being protected from spambots. You need JavaScript enabled to view it.
We look forward to another great year of events and seeing you there!
How lucky are we to have someone like Dr Marilyn Hubner presenting to us. She has delved into a great wealth of research, both in Australia and abroad, and gave us a very interesting distillation of some key findings. She has done so much work on our behalf. Her presentation was also a very fitting one to end 2023, because she covered a number of areas that relate to and enhance other presentations we had in the year.
Marilyn began by referring to a recent piece of research that confirms what many of us have suspected for some time: our brains need breaks between meetings! What a valuable message for all workplaces.
She then focussed her talk on 5 topics: construction; training; working from home; WHS Radar project; and harmonious safety passion. She discussed several aspects of construction safety that follow on from Dr Helen Lingard's talk in October. It includes a report that is hot off the press from Helen and her team: the RMIT Safety Index.
Research into the use of digital technology in both construction and training is extensive. Members who went on the site visit to the Victorian Tunnelling Centre will recall seeing first-hand how these tools can be used. The effectiveness of safety training in general is always a hot topic and Marilyn pointed to some interesting studies in that area. It also stimulated quite a bit of discussion amongst those present.
The WHS Radar project comes from the NSW Centre for Work Health and Safety. Marilyn recommends their work and says that they are great communicators.
Marilyn was very generous and provided each in-person attendee with a USB containing all the research papers she discussed. However, financial members not present have not been left out, because we have all of them in our presentation package in our Events archive.
We look forward to having Marilyn present to us again in the future. If there is a particular topic you would like discussed, please get in touch through our Contact Us portal on the website.
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One can only marvel at the depth and breadth of research Professor Helen Lingard has undertaken and drawn upon in her work in OHS in the construction industry. We had a taste of it during her presentation on 10th October and luckily her power point is available to financial members to look at it more closely.
Behind the figures, however, is a wealth of knowledge that informs improvements in safety culture. One of the main topics Helen covered was hours of work, where a large data set has identified a tipping point between hours worked and mental health issues. Perhaps unsurprisingly, that point is different for men and women. One finding that fascinated me was the fact that practical support from supervisors matters more than emotional support when it comes to dealing with prolonged hours of work.
Long hours of work is just one of the three main drivers in a poor culture, the other two being lack of diversity and wellbeing issues. Helen talked about a culture project that began in 2018, from which a Culture Standard has been developed that is now part of a pilot program in NSW & Victoria. Helen recommends visiting the website to learn more about it: https://www.constructionindustryculturetaskforce.com.au/
A really interesting innovation Helen spoke about was an online role playing game that has been developed to improve skills, especially among young construction workers. It was developed from the time not so long ago when face-to-face training was not an option, and draws upon real-life scenarios. There has been some positive feedback about it so far, and one can imagine how such an initiative would appeal to a younger cohort.
Once again we had the speaker and several attendees in the room, which is such a boon for stimulating discussion. In this case we had two attendees from WorkSafe's Construction Division, including an Inspector and it was great to gain his insights as well. He said that the different cultures at different workplaces are palpable.
Financial members can listen to the extensive discussion as well as Professor Lingard's excellent presentation by clicking on the link below (login first).
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Central Safety Group is privileged every year to hear the latest in the world of Ergonomics and Human Factors from Professor David Caple AM and this year did not disappoint. In fact, he is such a drawcard that we had a big attendance both online and in the room. It was great to have a hybrid meeting, where those in the room were able to pick David's brain as well as enjoy the networking opportunites. We hope this is the start of a new trend for our events.
David's talk followed his attendance at two recent international conferences and was so up-to-date that the proceedings from the conferences aren't even out yet. At the first conference he caught up with Pierre Falzon, who some members will recall, visited Australia in 2004 and gave an excellent presentation to CSG at the time.
One of the most fascinatng topics of David's presentation was that of the ratio between human wellbeing and systems performance. It is on the latter that industry spends their money and so, this is the angle ergonomists need to take in order to achieve the former. Leaders have a big influence on safety and David provided a great example of this.
The other topic that came up in the second conference is the enormous impact of AI on ergonomics, and this certainly stimulated quite a bit of discussion in the room.
David also alerted us to a new assessment tool from the UK, and to the fact that the La Trobe tool has been updated to include psychosocial factors. Links to these tools are in his power point presentation.
Finally, David gave a plug for the Human Factors and Ergonomics Society of Australia (HFESA) conference that will be held in Adelaide this year from 19-22 November. More information can be found here.
Financial members can access all of David Caple's previous presentations in our CSG archives. Once logged in, click on the Speakers tab on the banner at the top of the page, then type in "David Caple" in the Search box.
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Central Safety Group frequently reviews its benefits for members in order to provide as much value as possible for your annual membership subscription. Earlier this year we surveyed our current members about the accumulation of Continuing Professional Development (CPD) points for CSG-related activities.
We received a very positive response and now we are pleased to offer this benefit to individual financial members each calendar year, with CPD certificates to be sent out each December.
As not all members require this service, it will be an opt-in offering. Financial members will be contacted closer to the time to determine who requires a certificate.
Points can be accumulated from a range of activities:
If you would like any further information or have other suggestions to benefit members, please contact our Membership Co-ordinator Marina: This email address is being protected from spambots. You need JavaScript enabled to view it.
October is here, so that means it's Health and Safety Month. Once again Worksafe Victoria is running a series of free 45-minute webinars, ranging from practical tips on specific topics to broader discussions on important issues in the workplace. Just like our CSG events, you can attend these seminars via zoom, but you must regsiter in advance. Details can be found at www.worksafe.vic.gov.au/events
A few of the highlights are:
October 23: Work-related gendered violence including sexual harassment; Managing exposure to silica in the construction Industry
October 24: Victoria's economic transformation – impact on workplace safety. One of the speakers is Narelle Beer, Executive Director, Health and Safety, WorkSafe Victoria, who gave the keynote address at our 60th anniversary celebration last year.
October 24: WorkSafe's priorities to reduce workplace harm in construction
October 25: Recovery and return to work following a mental injury at work; WorkSafe 101 for teachers - preparing young people for safe work*
October 26: How to influence health and safety outcomes; Using systems thinking to uncover the factors driving manual handling and mental injury in Victoria's public hospitals
October 26: Supporting HSRs to complete a successful Provisional Improvement Notice. One of the presenters is CSG member Mike Craig, who also gave a presentation to us in May this year (HSRs - Partners in safety)
October 27: Best practice risk management for hazardous manual handling and musculoskeletal disorders (MSDs); How to prepare a safe work method statement for high-risk construction work**
Further details on the speakers and topics, as well as registration for the webinars, are available on the WorkSafe website here: www.worksafe.vic.gov.au/events
*For more on this topic, we had a wonderful presentation in July from Amy Lynes: Facing a rise in customer aggression
**Before venturing into the hot topic of construction safety, don't forget to attend our event on 10 October presented by Prof. Helen Lingard: Changing OHS culture in construction
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It is always such a pleasure to have a speaker who is so knowledgeable about their topic and, therefore, so engaging. Such was the case with Amy Lynes' presentation to us. Not that it was a pleasant topic to speak about -some of the statistics and scenarios Amy shared with us were quite shocking.
Amy is a member of the legal practice that sits within the National Retail Association (NRA) and their data shows that customer aggression was already a big issue before Covid and has increased since. I'm sure many of us are aware of how this has led to an exodus of staff from many businesses. Retailers of all sizes are turning to the NRA for guidance, and there has been sky-rocketing demand for their courses that deal with this issue as well as others, such as sexual harrassment. It is interesting to note, however, that there is only so much a staff member can do when the root cause is the badly-behaved customer.
Amy and her colleagues work actively to raise awareness in various capacities, such as making submissions to draft bills and developing campaigns -e.g. the "No-one deserves a serve" campaign with the union (Shop, Distributive and Allied Employees Association). She noted, however, that laws are made, but the issue becomes whether those laws are used.
Amy talked about innovative approaches by some retailers and how they need to be tailored to particular circumstances. For instance, depending on the type of brand as well as the location. In the case of the latter, the approach for a street-front store is different from one in a shopping mall.
One striking take-home message for me was that, for young workers in fast food and retail, it is often their first job. They may not know what is acceptable or unacceptable and, therefore, what should be reported, especially when it comes to sexual harassment. Not to mention that they are unlikely to be equipped with the skillls to deal with difficult situations. Something all of us should be aware of when we are customers.
That is why it's important to have organisations like NRA available as a resource for employers and employees alike. As Amy said, it is so helpful to learn from others. That is the CSG ethos as well of course!
Financial members may be interested to revisit our March 2020 presentation Dealing with customer abuse (log in first). Kenn Rogers spoke about how the Reject Shop deals with customer abuse of their young workforce.
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We have been very pleased to welcome WorkSafe Victoria as a Corporate Member this year and now to have one of their HSR Support Officers, Mike Craig, present to us. The feeling was clearly mutual, because Mike sent a thank you note to the organisers and attendees saying "[There was] some lovely feedback from the participants and some great questions from the audience at the end. Please pass along my thanks to all and sundry."
It is clearly a topic of great interest to our membership, as there was a big turnout for this presentation. It was particulalry timely for some of those present, because they had either just conducted HSR training in their workplace or were about to do so. In fact, it was great to see some HSRs from Melbourne Polytechnic in the audience.
Mike sees HSRs as WorkSafe's eyes and ears on the ground, and so it is a three-way partnership between HSRs, the employer and the regulator. He outlined the powers of HSRs, both what they can do and what they can't do. It is important to point out that they are not a replacement for a safety professional. He made the analogy with First Aiders, who are not required to do more than they are trained to do, but are a first port of call prior to the arrival of paramedics.
One of Mike's key messages about his role as an HSR support officer is that his main purpose is to support consultation in workplaces. Indeed, with consultation and representation being principles of health and safety protection under the Act, HSRs and Health & Safety Committees are vital links in the safety chain.
Mike also mentioned a range of supports available to HSRs from WorkSafe, including a monthly newsletter to which he encourages HSRs subscribe.
Mike's talk stimulated quite a bit of discussion, which is included in the video recording.
Financial members may be interested to read a report from Professor David Caple's presentation in August 2012 What additional support can WorkSafe provide for Health and Safety Representatives (HSRs)? (log in first) to gain an historical perspective and see what progress has been made since David's review.
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Free Webinar -Practical advice for handling incidents involving contractors
CSG members LinkSafe are holding a free online event on Wednesday 24th May at 2pm AEDT on the topic of Practical Advice for Handling Incidents involving Contractors, to be presented by Mark Alston and Sue Bottrell.
Many organisations struggle to find a healthy balance when a contractor has an incident. Who conducts the investigation? What are the responsibilities of the principal contractor or client? What are the responsibilities of the contractor? Will everyone tell us the truth?
How contractor investigations are handled can significantly impact client/contractor relations, impact safety, increase liability and prevent continuous improvement of safety. Mark Alston from Investigation Differently, and Sue Bottrell will discuss the best way to achieve a healthy balance in managing investigations involving contractors.
Investigations Differently Director, Mark Alston, has extensive experience facilitating investigations that commenced when he was a Federal Agent in the Australian Federal Police. Mark has more than 20 years of experience in Australia and internationally in a diverse range of industries including defence, mining, government, health, utilities and construction https://investigationsdifferently.com.au/
As it's a free event, it's bound to book out quickly, so make sure you register now via the link here.
There are so many people to thank for the past and continuing success of Central Safety Group after more than 60 years of existence: an impressive roll call of volunteers who have run the group; expert speakers who have shared their knowledge freely; and loyal members who have supported us.
All of this was celebrated last October at our special lunch at Parliament House Victoria. I think the joyous atmosphere that day was enhanced by the fact that it was the first time we had all seen each other in person for more than two years. The networking side to CSG was on show and embraced enthusiastically -some of those connections have borne fruit already. Helen O'Keefe offered the use of her Board Room for our monthly events now that we have moved to a hybrid format -it is a great venue and Helen's generous sponsorship means that we are able to use it free of charge. Several people also offered to be presenters / source speakers / host site visits and we have already had a couple of those speakers this year -more to come.
We were honoured to have Dr Narelle Beer, Executive Director of Health and Safety, WorkSafe Victoria attend and give the keynote address. We welcomed Narelle's commitment on behalf of WorkSafe Victoria to maintain ties with our group, which has been put into practice with WorkSafe Victoria becoming one of three Corporate Members that have joined CSG in 2023.
There were many other highlights of the day, including David Caple AM as MC, and Barry Naismith from OHS Intros giving a fascinating overview of the history of OHS in Victoria. Our longest-serving president, Ollie Matthews, was honoured for his 22 years of service to the group (1998-2022). He had flown in from South Australia for the day, interrupting a holiday in SA & NT!
A scrapbook was handed around with documents and photos gathered over the years, which are forming part of a history being written by our Membership Co-ordinator. If you have any memories or achival material you would like to contribute to this project, please conatct Marina via This email address is being protected from spambots. You need JavaScript enabled to view it..
I asked our current President, Nan Austin, for her reflections on the event and the future of CSG. She said: "Emerging from the Covid-19 pandemic, the CSG Committee confidently proceeded with plans to celebrate our 60 years of monthly discussions on workplace safety with a luncheon at the Victorian Parliament House Dining Room in October 2022. This event was all the more poignant with the recent closure of the Western Safety Group as the only other Victorian regional industrial safety group established under the Department of Labour still operating. Our history is displayed in our formal bank account name as the Central District Industrial Safety Group. I thank all our members, speakers and especially committee members who have supported CSG over these years. We are now planning a strategic review to ensure our continued relevance in the fast evolving sphere of workplace safety. We look forward to your contributions to this activity and our ongoing monthly events. We also welcome your reflections on our past, present and future."
For those who missed it, or others who would like to re-live this special occasion, we have produced a memorable package. There were a few technical challenges on the day, including our original plan for filming the speakers. However, our wonderful secretary Heather Turner saved the day by filming it with her phone and, while it will not be nominated for an Academy Award, it certainly captures the atmosphere well.
Financial members can view it here (log in first)
I received a media release from the Australian Institute of Health & Safety that would be of interest to CSG members -about their endorsement of Safe Work Australia's 10-year WHS Strategy. Here is their statement:
Too many Australians each year die or become seriously injured or ill due to work; this is unacceptable and preventable. The Australian Institute of Health and Safety (AIHS) endorses the vision of safe and healthy work for all Australians in the new Australian Work Health and Safety (WHS) Strategy 2023–2033.
We believe that every Australian, whatever their job, whether in rural workplaces or cities, has the right to healthy and safe work. As the peak national body for the health and safety profession, we commit to supporting the vision of the new Strategy.
“It may be a small note in the purpose and scope, but the recognition that this strategy should also contribute to the work and understanding of all in the WHS system including researchers, experts and practitioners who play a role in owning, contributing to, and realising the national vision is an important reminder of the critical role of our profession”, says Naomi Kemp, AIHS Chair.
Each and every day, our members provide evidence-based and practical advice to organisational leaders on health and safety matters so they can prevent work-related psychological and physical harm to their workers and meet their duties under work health and safety legislation.
Alongside Safe Work Australia, its members, and this new strategy, the AIHS will:
Following the release of the new Strategy, the AIHS will be releasing its new Strategic Plan - Vision 2026 which will provide more detail. “The AIHS looks forward over the next decade to continuing our commitment to healthier, safer workplaces and communities,” Ms Kemp said.
To view the complete strategy, click here.
Free Webinar -Cyber Awareness and Safeguarding of Information
CSG members LinkSafe are holding a free online event on Wednesday 26th April at 2pm AEDT on the topic of Cyber Awareness and Safeguarding of Information, to be presented by Michael Connory, CEO at Security in Depth
As businesses continue to expand their online presence and reliance on technology, the emergence of sophisticated cyber-attacks has become a harsh reality that demands immediate attention.
In this session, Michael will discuss crucial strategies for identifying potential threats, highlight the indispensable value of partnering with ISO27001 accredited businesses, and underscore the significance of adopting robust cybersecurity measures to safeguard the integrity and sustainability of your company.
Join LinkSafe as they equip you with the knowledge and tools needed to fortify your organisation's digital defences and ensure a secure future in the face of cyber uncertainty. 
As it's a free event, it's bound to book out quickly, so make sure you register now via the link here.
Financial CSG members can also catch up with the presentation given to us on this topic by Michael Connory in November 2020 Web Safety Risks. That was our first zoom presentation and it was as timely then as it is now. Michael has a wealth of knowledge and gave a great deal of practical advice.
We were so pleased to have this interesting topic presented by long-time CSG member Rosie O'Halloran. One of the strengths of our association is that we have members who share their expertise and knowledge with us, and that their particular experiences can also be applied in a range of other workplaces.
Rosie began by giving a snapshot of the period from the 1970s to the 2000s and the evolution of design issues with indoor workplace environments. One aspect that hasn't changed much is the tendency for ergonomics to be the poor cousin to design -that it can be sacrificed to an overriding consideration of aesthetics.
Rosie showed photos that demonstrated this challenge as well as other images of poor design from the workplace that was the subject of her recent Green Star project at the Unversity of Melbourne. Rosie developed a comprehensive methodology that includes a range of engagement methods as well as the application of science and photographic evidence.
Rosie gave many practical examples of what to consider when choosing furniture and equipment. It was interesting to see how her project team developed prototypes and mock-ups of furniture that were tested by users and improved prior to manufacture and roll-out.
While the Green Star ergonomics credit rating for interior design requires certification by a Certified Professional Ergonomist, Rosie emphasised that her methodology can be applied by a generalist OHS practitioner, because she has proven that it works and it complies. In fact, she won an award for it! A great catchphrase sums up one of Rosie's take-home messages: good ergonomics = good economics.
Ergonomics is always topical and we have several other presentations in our archives that may be of interest, including David Trembearth's Musculoskeletal Issues - What’s New and David Caple's Sit-Stand Desks (log in first).
We encourage members to follow Rosie's example in sharing knowledge by presenting to the group, so if you would like to make a contribution, please contact Jane Loudon: This email address is being protected from spambots. You need JavaScript enabled to view it..
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