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A Look
at some
New Thinking

CSG May 2020 Presenter:  Kevin Jones, safetyatworkblog.com

A look at some new thinking

Presentation by: Kevin Jones Freelance writer, SafetyAtWorkBlog

CSG Talks Logo 2Welcome to the first of a series of videos exclusive to Central Safety Group while normal physical meetings are suspended.
Some new books about key OHS issues are discussed in this 10-minute video by Kevin Jones, author of the influential SafetyAtWorkBlog.

The Bystander Effect: The Psychology of Courage and Inaction
Author: US psychologist Professor Catherine Sanderson
This book deals with the psychology and context of expecting people to intervene in unsafe workplace situations. Kevin says it includes some useful insights and advice on dealing with bullying.

The COVID19 Pandemic: Lessons on building more equal and sustainable societies
Authors: Professor Michael Quinlan and a dozen of his global colleagues
Kevin discusses this highly topical research paper that examines whether things could, and should, change in the workplace because of the current situation, and the potential implications for OHS.

Michael Tooma on Mental Health
Author: Michael Tooma
Kevin mentions several topics of interest in this book: the legal implications of workplace bullying; industrial manslaughter, and the importance of both managerial and organisational approaches to mental health in the workplace.

We hope you enjoy Kevin’s discussion. Details of the publications can be found under Further Reading in the Members section of our website: www.centralsafetygroup.com.

The presenter:

Kevin Jones has been a consultant, writer and commentator on OHS matters for many years, and is a Life Member of Central Safety Group. He is well known for his award-winning SafetyAtWorkBlog.com, as well as a podcast series of interviews with leading safety experts safetyoz.podbean.com

 
Dealing with
Customer
Abuse
CSG March 2020 Presenter: Kenn Rogers, Safety Team Leader, The Reject Shop

Dealing with Customer Abuse

Presentation by: Kenn Rogers, Safety Team Leader, The Reject Shop

Presentation package now available (members only)

Customer abuse is a growing problem in the retail industry that can take a heavy toll on workers’ confidence and wellbeing. Of the Reject Shop’s 6,000 team members, a majority are part-time and 60% are under the age of 25. This means many are inexperienced and particularly vulnerable when faced with customer aggression.
Kenn Rogers, Safety Team Leader of the Reject Shop, outlined a new approach to the problem in a lunchtime presentation to Central Safety Group on 10 March. This included a trial program the variety discount retailer has been helping to pilot. Known as the Respect and Resilience program, it has proved a great success in reducing incidents at the stores where the trial was implemented.
Kenn spoke about how the program helps team members manage themselves and respond better to customer aggression, as well as how changes to a store environment can help influence customer behaviours.
Kenn also outlined an in-house program he has developed to make staff more aware and responsive to manual handling issues.

The presenter:

Kenn Rogers moved to a career in safety 16 years ago after working as a store manager with Dan Murphy’s. He joined the Reject Shop three years ago after working in safety roles with Dan Murphy’s, Myer and Woolworths.

 
Rebuilding
Safety
Culture
CSG February 2020 Presenter:  Mary Kikas, Action OHS Consulting

Rebuilding safety culture - a case study

Presentation by: Mary Kikas, Action OHS Consulting

Presentation package now available (members only)

When employee morale, trust and job satisfaction plummet in the wake of major changes, how do you restore a strong safety culture? Mary Kikas faced that exact challenge when asked to help the Health and Safety team of a utilities company that had undergone a significant change management process and redundancies.
She outlined what happened in a presentation to Central Safety Group at its first meeting for 2020 on 11 February.
Mary discussed the principles and approach adopted and the setbacks and obstacles that had to be overcome. In addition, she described step-by-step what it took to drive effective risk management and improve safety culture.

The presenter:

Mary Kikas has had a long career in health and safety management, working both in-house and as a specialist consultant. Her background includes roles across a range of industries including manufacturing, rail, construction, aged care and disability. Mary also conducts work as an expert witness in matters of Common Law, Public and Product liability, failures in building regulations and TAC accidents. She is currently an OHS and Ergonomics Consultant with Action OHS Consulting. Initially qualified as a physiotherapist, Mary has obtained tertiary qualifications in Occupational Health and Safety Management and in Ergonomics. She is a certified OHS Management System Auditor and has held office with a number of professional committees.

 
Safety
Shake-up
across the
Tasman
CSG November 2019 Presenter:  Nan Austin, Management Systems Consulting & Auditing

Safety Shake-up across The Tasman

Presentation by: Nan Austin, Consultant, Management Systems Consulting & Auditing

Presentation package now available (members only)

The death of 28 miners in an underground explosion at New Zealand’s Pike River Coal Mine nine years ago led to anger, accusations and the call for a major inquiry into the country’s safety laws. The result was a major re-engineering of New Zealand’s safety systems with the introduction of the new Health and Safety Work Act in 2016.
Nan has just returned to Melbourne after three years as Manager, Health and Safety at the University of Waikato on New Zealand’s North Island. She gave a first-hand account of the safety reforms in New Zealand, and how the new system is working out, concluding that there is still a long way to go in achieving an effective proactive approach.

The presenter:

Prior to her three years as Health and Safety Manager at the University of Waikato in New Zealand, Nan held a number of senior national safety roles in Australia. This included Manager, Work Health and Safety at the Red Cross Blood Bank and National OHS Manager at Healthscope. Throughout her career Nan has specialised in the development of auditable systems for safety and injury management. Her work experience has been complemented by studies at Masters level in Business Administration and Personal Injury Management.

 
Dealing
with Safety
Clutter
CSG October 2019 Presenter: Dr David Provan, Managing Director, Forge Works, & Lecturer & Researcher, Griffith University, Queensland.

Safety Clutter and What to do About it

Presentation by: Dr David Provan, Managing Director, Forge Works

Presentation package now available (members only)

Does OHS in your workplace feel weighed down by paperwork, rules and procedures? Dr David Provan said this can be due to ‘safety clutter’, described in a study he co-authored as "the accumulation of safety procedures, documents, roles and activities that are performed in the name of safety, but do not contribute to the safety of operational work." Worse, this can create negative beliefs and attitudes to safety, according to the research.
David spoke about how to identify ‘safety clutter’, what to do about it and how to remove it in a lunchtime presentation to Central Safety Group on Thursday, 10 October.
He said that clutter can take the form of too many rules and procedures, duplication and ‘tick the box’ safety activities. This can include meetings, audits, observations and investigation processes that are not actually reducing the risk of safety incidents. David explained how to ‘de-clutter’ without affecting legal compliance and certification.

The presenter:

Dr David Provan, a leading safety thinker and practitioner, is the former General Manager, Health, Safety and Environment for Origin Energy. He has more than 20 years of safety management experience across several high-hazard industries with international operations. David is the founder of safety consultancy firm Forge Works, and also a part-time lecturer and researcher at Queensland’s Griffith University. He has a Bachelor of Behavioural Science (Psychology), Masters of Health Science (Risk Management and OHS), Masters of Business Administration (Finance) and a PhD in Safety Science, where his research thesis was titled, “What is the role of a Safety Professional? The identity, practice and future of the profession”.

 
Workplaces
Outpacing
OHS Standards
CSG September 2019 Presenter: Professor David Caple AM

When Workplace Changes Outpace OHS Standards

Presentation by: Professor David Caple AM, OHS Consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University, David Caple & Associates

Presentation package now available (members only)

More and more jobs today require working on mobile devices including laptops, Surface Pros and tablets. When it comes to assessing ergonomic risks linked to this, compliance is measured by long-established OHS Codes and Australian Standards. But how relevant and effective are the current Standards?
Professor David Caple discussed this issue in a lunchtime presentation to Central Safety Group on 10 September, 2019. David explained that today we have ‘agile work’ in offices while Australian Standards and equipment have been designed for static workplaces. The term ‘agile’ describes the fact that a lot of computer work now is not done at conventional office workstations. This means existing Australian Standards for task chairs and workstations are potentially based on assumptions that, in many instances, are no longer appropriate. David looked at the current gaps and the need for change and offered some recommendations.

The presenter:

Professor David Caple AM has been a leading figure in occupational health and safety in Australia for many years. He has advised a wide range of businesses, industry groups and public sector organisations, and worked with Australian and overseas governments on work health and safety strategy. He is an OHS consultant and Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University.

 
The Real
Impact of
Shift Work
CSG August 2019 Presenter: Speaker: Dr Tracey Sletten, Senior Research Fellow - Turner Institute for Brain and Mental Health, Monash University and Project Leader - Cooperative Research Centre for Alertness, Safety and Productivity

The real impact of shift work and workplace fatigue

Presentation by: Dr Tracey Sletten, Senior Research Fellow - Turner Institute for Brain and Mental Health, Monash University and Project Leader - Cooperative Research Centre for Alertness, Monash University

Presentation package now available (members only)

It is estimated around 20% of the Australian workforce is involved in some form of shift work, many of them in roles critical for public safety. The challenges of shift work and occupational fatigue have long been acknowledged, but recent research has increased understanding of the negative consequences of working against the body clock.
Dr Tracey Sletten of Monash University and the Cooperative Research Centre for Alertness, Safety and Productivity presented some of the latest findings and recommendations in this area at the August meeting of Central Safety Group.
Tracey has been working closely with several industries including aviation, transport and healthcare, researching the effects of shift work and sleep loss on workers in their operations. This work has included interventions to improve alertness, health and safety.
As well as the best way to manage shift work, Tracey discussed the need for cultural change to address the growing incidence of sleep loss in the general population linked to modern lifestyles.

The presenter:

Dr Tracey Sletten is a Senior Research Fellow with the Turner Institute for Brain and Mental Health, Monash University, and serves as a Project Leader with the Cooperative Research Centre for Alertness, Safety and Productivity. She has also held research positions in the US and UK. Dr Sletten frequently consults nationally and internationally, conducting training and education, analysing work schedules and conducting fatigue assessments for industry. She holds a PhD in Psychology from the University of South Australia.

 
Safety & the
Aged Care
Sector
CSG July 2019 Presenter: Speaker: Michael Carley, Manager, Safety and Risk at Villa Maria Catholic Homes

Safety and the aged care sector

Presentation by: Michael Carley, Manager, Safety and Risk, Villa Maria Catholic Homes

Presentation package now available (members only)

The aged care sector is amongst the fastest growing sectors in Australia. Employment in this area has exploded, growing 36% in the past five years – three times the rate of growth across all other occupations.
The particular OHS challenges for this industry were discussed by Michael Carley, Safety and Risk, Villa Maria Catholic Homes at the July meeting of Central Safety Group.
Michael spoke about the common hazards and risks in safety management in aged care. He also discussed current trends, gaps and recommended solutions.

The presenter:

Before taking up his role in Villa Maria Catholic homes in mid-2018, Michael was Health and Safety Manager at ASIC (Australian Securities and Investments Commission) and Manager, Health and Safety for Macquarie University. Before that, his career included roles in Ageing, Disability and Home Care in the Department of Human Services. Michael holds a Bachelor of Science (Psychology) from Curtin University, WA, a Masters of Occupational Health and Safety and a Postgraduate Diploma in psychology rehabilitation.

 
Real Life
Consequences
of Workplace
Accidents
CSG June 2019 Presenter: Rohan Sykes, Phoenix Workplace Safety

Safety lapses and real life consequences

Presentation by: Rohan Sykes, Phoenix Workplace Safety

Presentation package now available (members only)

Rohan Sykes was a healthy, active young family man when he suffered an horrific workplace injury that caused severe burns to 35% of his body. He was seriously injured by exposure to radiant heat from molten glass, despite wearing full PPE and following procedures.
He emerged from a long and painful recovery and rehabilitation with a strong passion to raise awareness about new approaches to safety that go beyond the standard thinking. Rohan shared his experiences and discussed his special insights and perspectives on safety at the Central Safety Group lunchtime meeting on Tuesday, 11 June.
He spoke about the real life consequences of a workplace accident and outlined a model for safety and ‘safety psychology’ he believes should be adopted. In Rohan’s view, with the right habits and attitudes to safety, most accidents are preventable.

The presenter:

Rohan Sykes started his career as an apprentice fitter and turner with ALCOA. He immediately showed a passion for workplace safety and safe work practices, becoming an apprentice safety rep. Soon after that he started work as a multi-skilled operator at a glass bottle factory where the serious injury occurred. After his recovery Rohan founded Phoenix Workplace Safety with a mission to encourage industrial workplaces and individuals to completely re-think the way they approach safety. Through his presentations he has had a positive impact on the safety culture of many organisations, including major companies in the mining, defence, packaging and food industries and bodies such as local councils.

 
Preventing
Mental
Injury
CSG May 2019 Presenter: Claire Nivarovich, Director Mental Health Programs, WorkSafe Victoria

Prevention of mental injury at work - where can employers best direct their efforts?

Presentation by: Claire Nivarovich, Director Mental Health Programs, WorkSafe Victoria

Presentation package now available (members only)

Work-related mental injury is the second most common cause of workers' compensation claims in Australia, and accounts for around 13% of workers' compensation claims in Victoria.
What can employers do to prevent mental injury in their workplace, and where can they best direct their efforts?
Claire Nivarovich, Director Mental Health Programs, WorkSafe Victoria, spoke about this topic in a lunchtime presentation on 14 May, 2019.
She outlined common causes of mental injury at work, as well as employers’ obligations under Victorian legislation to manage and control the risk. Information was given on WorkSafe programs supporting prevention of mental injury and promotion of mental health and wellbeing at work. This included the WorkWell Toolkit, launched last year for small and medium businesses, with a version for larger organisations launched in early April 2019.

The presenter:

Claire Nivarovich is the Director of Mental Health Programs in the Health and Safety Business Unit at WorkSafe Victoria. This role involves delivery of programs designed to prevent mental injury and illness and promote mental health in Victorian workplaces. Claire originally trained as a physiotherapist but learned quickly that working 1:1 with patients did not allow her to feel as though she was making a significant contribution to improving the health of the community at a system level. Claire has since worked within government and the insurance sector on initiatives to ensure delivery of good quality health and disability services.

 
 

Next Event

 

Sharing OHS
Knowledge
Across Sectors

CSG August 2026 event - 

Presenter: David Caple AM, David Caple & Associates


Sharing OHS knowledge across sectors

Presented by: David Caple AM, David Caple & Associates

How: CSG Lunchtime Presentation - via zoom or in person

Date: Tuesday 11 August 2026, noon
Non-Members welcome to attend

Sharing OHS knowledge across sectors
What are some OHS initiatives that can be shared across the "legal supply chain", health sector and banking industry? This will be the subject of Central Safety Group's lunchtime presentation by David Caple AM on Tuesday 11 August.
David’s distinguished career has spanned the last 50 years as a researcher and consultant in multiple industry sectors. He sees his work as a privilege, and we are equally privileged to have him as our August speaker.
David has witnessed and contributed to the evolution of OHS through an ergonomics lens with wide-ranging applications. His experience shows that there are links between OHS issues across industry sectors that provide opportunities to learn and share initiatives.
In his presentation, David will focus on three sectors in particular:
1. The "legal supply chain" – police, courts, prisons, youth justice and legal support services.
2. The health sector – public and private, aged care and paramedics.
3. The banking industry – where design has evolved from a focus on robbery prevention to using 24/7 accessible cash-handling machines.
In these industry sectors, David’s role in ergonomics involved assessing work systems and developing OHS controls as part of multidisciplinary teams. Many of these have industry-level applications to address risks to staff and the community.
This presentation will provide an overview of the methodologies used and the key outcomes. Come along to gain invaluable insights and mine David’s enormous wealth of knowledge.

About the Speaker:

David Caple AM is a leading figure in occupational health and safety here and overseas. He has advised a wide range of businesses, industry groups and public sector organisations, and has worked with Australian and overseas governments on work health and safety strategy.
He has spent more than 40 years as an OHS consultant, and was an Adjunct Professor, Centre for Ergonomics & Human Factors, La Trobe University for 20 years. David was President of the International Ergonomics Association (IEA) 2006-2009, in which capacity he represented the profession in 23 countries, to governments, universities, researchers and practitioners.
David is a Financial Member of Central Safety Group.

Date: Tuesday 11 August 2026
Time: 12:00pm to 1:00pm
Where: Regus Yarra Room, 50th floor, 120 Collins Street, Melbourne. Our thanks to Helen O'Keefe for providing the venue.
How: Online via Zoom or in person - the link will be sent out on the afternoon of the Monday preceding the event
N.B. A video recording of the session will be available on the website exclusively for financial members.
Cost: Financial members* free. Others $15
RSVP: COB Monday 10 August 2026. Online using our RSVP form
Join: Join CSG now [Individual membership fee: $85.]
*If unsure of your membership status, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
   RSVP: by Monday 10 August.
Online using our RSVP form or Email: This email address is being protected from spambots. You need JavaScript enabled to view it., phone the secretary T: (03) 9387 9768 Mobile 0417 040 252
The Zoom event link will be emailed on the afternoon of Monday 10 August.

Don’t forget to put every second Tuesday from February to December in your Calendar!

 

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